ELIYYAH PAUL
Sydney,NSW
Summary
Hard working professional with exceptional judgement, analytical and observation skills who believes in diversity and understand different cultures and customs, from a multicultural background seeking Facilities Coordinator/ Manager career advancement opportunities.
Overview
9
9
years of professional experience
Work History
Facilities Coordinator
CBRE
Sydney, NSW
04.2023 - Current
- Managed all facility-related invoices and vendor contracts.
- Developed procedures for handling hazardous waste disposal in accordance with federal laws.
- Established relationships with local contractors to facilitate quick response times when repairs were needed.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Tracked employee attendance records related to facility use such as gym membership fees or parking passes.
- Monitored and maintained the facility's HVAC system, ensuring optimal temperature and humidity levels.
- Supervised janitorial staff on a daily basis to ensure that cleaning tasks are completed efficiently.
- Organized monthly meetings with staff members responsible for maintaining facilities in order to discuss any issues or concerns related to operations.
- Created reports on energy usage trends to identify areas of improvement for energy conservation initiatives.
- Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
- Researched new products or services that could improve the efficiency of the facility.
- Ensured compliance with all applicable health, safety, and environmental regulations.
- Managed security systems within the building such as access control systems and CCTV cameras.
- Processed purchase orders for new materials needed for upkeep or repair of facilities.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
Foyer Desk Operator
Wilson Security
Sydney
06.2018 - Current
- Responsible for organizing and overseeing all security site operations
- Create security strategies suitable for the site
- Implement security procedures and supervise all security officers
- Organized site staff and delegated tasks, monitored workflow and operational efficiency
- Coordinated tasks interdepartmentally to ensure cohesive communication and teamwork
- Maintain effective relationship with all security personal
- Establish & maintain high level personal, professional standard of safety and environmental consciousness to achieve maximum output on safety
- Oversee and maintain all access control systems, also operate all CCTV control systems
- Directly involve or oversee training new team members
- Follow-up internal or external inquires and take necessary action to get better results
- Oversee and supervise the daily workflow, schedules, and assignments
- Comply of the process flow, computerized equipment and awareness of hazards associated with the process
- Determine remote equipment reset and notify technician for repair
- Instruct new officers about patrol routes and explain the proper procedures for handling personnel during emergency and non-emergency situations
- Ensure rapid response to alarms/emergencies to maintain service and safeguard station equipment
- Responds to EWIS panel alarms, watch tour time outs, intercom communications with staff & contractors
- Performs “all-calls” and remote lock down of unit or facility or facilitates emergency evacuations using override or manual protocols
- Assisted the line manager in maintaining administrative documents, generating reports and initiate’s action.
Interim Security Manager
Glad Security
North Sydney
03.2022 - 05.2022
Interim Security Manager
Wilson Security
Sydney
09.2020 - 12.2020
- Manage and oversee all Security Operations for the building
- Coordinate rosters for all staff
- Update SOP in line with company standard and clints expectations
- Train and develop security staff to ensure both client and staff satisfaction
- Manage emergency response to ad hoc and critical events
- Liaise with Building Management team to achieve desired security related outcomes
- Lead and deliver investigations for incidents and compile thorough incident reports
- Identification and response for building faults
- Manage all aspects of Fire Control Room operations including Chief Fire Warden duties, fire isolations and records
- Manage contractor access requests and ensure works are carried out safely and as approved by Building Management
- Conduct risk audits and provide advice on risk management strategies with local Security Mangers to develop and improve information sharing in response to local crime
- Review, update and improve standard operating procedures and ensure security team is compliant and proficient with all protocols
- Consult on design and placement of security equipment within retail development under construction
- Consistently deliver the highest level of excellence to all stakeholders.
Foyer Desk Operator
Glad Security
Sydney
01.2016 - 01.2018
- Responsible for organizing and overseeing all security site operations
- Create security strategies suitable for the site
- Implement security procedures and supervise all security officers
- Organized site staff and delegated tasks, monitored workflow and operational efficiency
- Coordinated tasks interdepartmentally to ensure cohesive communication and teamwork
- Maintain effective relationship with all security personal
- Establish & maintain high level personal, professional standard of safety and environmental consciousness to achieve maximum output on safety
- Oversee and maintain all access control systems, also operate all CCTV control systems
- Directly involve or oversee training new team members
- Follow-up internal or external inquires and take necessary action to get better results
- Oversee and supervise the daily workflow, schedules, and assignments
- Comply of the process flow, computerized equipment and awareness of hazards associated with the process
- Determine remote equipment reset and notify technician for repair
- Instruct new officers about patrol routes and explain the proper procedures for handling personnel during emergency and non-emergency situations
- Ensure rapid response to alarms/emergencies to maintain service and safeguard station equipment
- Responds to EWIS panel alarms, watch tour time outs, intercom communications with staff & contractors
- Performs “all-calls” and remote lock down of unit or facility or facilitates emergency evacuations using override or manual protocols
- Assisted the line manager in maintaining administrative documents, generating reports and initiate’s action.
Education
Diploma - Facilities Management
Property Council Acadamey
New South Wales, Australia08-2024
Advanced Diploma of Project Management -
International House Business College
01.2022
Diploma of Project Management -
International House Business College
01.2021
Masters in applied information technology -
Victoria University
Sydney01.2018
Bachelor of Art (Information Technology) -
SGGS College
Chandigarh01.2015
Skills
- Proficient in Microsoft Office
- Windows 10 and 8
- MacOS
- Android
- IOS
- Ability to build positive relationship with colleagues
- Superiors and specially clients/ customers
- Cultural sensitivity and ability to diverse range of people
- Multilingual in English
- Hindi
- Punjabi
- And Urdu
- Excellent communication and interpersonal skills
- Ability to remain calm in crisis
- Ability to manage difficult situations calm and poise
- Strong team player
- Ability to work with or without supervision
- Proficient in ICT Protégé GX
- Sentry
- Honeywell
- Schindler Lift (Sidprog5)
- Asset Management
- Work Orders
- Utilities
- Alarm systems
- Vendor coordination
- Repairs and maintenance
- Security Systems
- Budget Administration
- Signage
- Public Safety
- Environmental Compliance
- Inventory Stocking
- Special projects
- HVAC
- Equipment set up
- Pest Control
- Database oversight
References
- Ian Kennedy, Senior Facilities Manager (CBRE/DEXUS), 25 MARTIN PLACE, Sydney, 2000, 0419 000 836, Ian.Kennedy@dexusfm.com
- Anthony Cowper, Facilities Manager (CBRE/DEXUS), 25 MARTIN PLACE, Sydney, 2000, 0400 316 199, Anthony.Cowper@dexusfm.com
Attributes
- Excellent Interpersonal, written and communication
- Ability to build relationships and work collaboratively
- Agile and adaptable to meeting priorities and deadlines under pressure
- Analytical approach to problem solving
- Driven and motivated to exceed expectations
Timeline
Facilities Coordinator
CBRE
04.2023 - Current
Interim Security Manager
Glad Security
03.2022 - 05.2022
Interim Security Manager
Wilson Security
09.2020 - 12.2020
Foyer Desk Operator
Wilson Security
06.2018 - Current
Foyer Desk Operator
Glad Security
01.2016 - 01.2018
Diploma - Facilities Management
Property Council Acadamey
Advanced Diploma of Project Management -
International House Business College
Diploma of Project Management -
International House Business College
Masters in applied information technology -
Victoria University
Bachelor of Art (Information Technology) -
SGGS College
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