Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Eliza Dowd

Adelaide,SA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Hotel Service

Tailem bend hospital
03.2023 - Current
    • Sanitized frequented areas and equipment using approved supplies.
    • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
    • Restocked supplies, replacing toiletries, liners and soaps.
    • Oversaw meal preparation and monitored food handling to encourage safety.
    • Followed established procedures and requirements for safe food handling, storage and service.
    • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
    • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
    • Used standardized recipes and other instructions to prepare food.

Front of House Manager

Woodburn Homestead
01.2017 - 01.2023
  • Train workers in food preparation, and in service, sanitation, and safety procedures
  • Greet and seat guests, and present menus and wine lists
  • Supervise and participate in kitchen and dining area cleaning activities
  • Estimate ingredients and supplies required to prepare a recipe
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Delegated work to staff, setting priorities and goals.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Practiced safe work habits and wore protective safety equipment.

Bakery Assistant

Bakery on the green
07.2020 - 11.2020
  • Checked deliveries in, verified invoices, and stocked products following sanitation standards
  • Inspected products during baking process and preparation, keeping products stored at safe temperatures
  • Greeted customers, responded to questions, and offered product and decorating suggestions
  • Organized and rotated stock in coolers and freezers
  • Eliminated waste by rotating stock and promptly replenishing products.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Customer Relations Officer

Retire Australia
03.2018 - 01.2020
  • Sales Force
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Identified, protected and leveraged existing data.

Leading Hand

Thomas Foods International
02.2015 - 01.2017
  • In charge of 2 production lines responsible for 30 staff Meeting KPI's for the shift
  • Completing audit papers
  • Data entry
  • Staff paperwork

Customer Service

All Phones
09.2014 - 02.2015
  • Connecting Contracts
  • Pre-paid SIM card activation
  • Updating contracts or up grades

Education

High School Diploma -

Coorparoo Secondary College
Coorparoo, QLD

Certificate II in Business -

Queensland Studies

certificate II in Visual Arts -

Queensland studies

Certificate II in Visual Arts And Contemporary Craft -

Queensland Studies

Certificate I in Business -

Queensland Studies

Skills

  • Hard Working Judgment and decision making
  • Self motivated Time management
  • High standard of work ethics Highly motivated
  • High time management skills Professional and business minded
  • Problem Solving
  • Delegating Assignments and Tasks
  • Team leadership
  • Multitasking
  • Effective communication

Reference

WoodBurn 

Lucy Apostolopoulos - 0412 718 602 


SA Health Tailem Bend Hospital 

Deanne McPherson - 0437 936 965

Timeline

Hotel Service

Tailem bend hospital
03.2023 - Current

Bakery Assistant

Bakery on the green
07.2020 - 11.2020

Customer Relations Officer

Retire Australia
03.2018 - 01.2020

Front of House Manager

Woodburn Homestead
01.2017 - 01.2023

Leading Hand

Thomas Foods International
02.2015 - 01.2017

Customer Service

All Phones
09.2014 - 02.2015

High School Diploma -

Coorparoo Secondary College

Certificate II in Business -

Queensland Studies

certificate II in Visual Arts -

Queensland studies

Certificate II in Visual Arts And Contemporary Craft -

Queensland Studies

Certificate I in Business -

Queensland Studies

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Eliza Dowd