Eliza Bertola

• Coordinating systematic marketing programs within a varied customer base from industrial to rural clients
• Database creation and management
• Enhanced brand visibility by developing and implementing targeted marketing campaigns in the form of direct marketing emails and social media platforms
• Increased customer engagement through the creation of compelling social media content and strategies
• Analysing marketing data to improve marketing campaigns
• Organising and managing meetings, events, open days and accommodation for visiting executives
• Telephone Sales including pricing and availability
• Country Sales Representative – travelling for multiple days
• Creating trip schedules and organising appointments
• Switchboard control, filing and managing orders

• Accounts Receivable & Payable functions
• Managing Cashflow through complex Excel spreadsheets
• End to End Payroll Processing ensuring compliance with federal, state, and local tax regulations by maintaining updated knowledge of laws and guidelines.
• Archiving and Records Maintenance
• Stock control and Stock Take
• Purchase order creation and analysis of product requisition reports and generation
• Providing high level word processing documents through Word and Excel
• Switchboard operator
• Creating and managing an advertising budget for improved customer engagement and lead generation
• Mail merges for regularly used letters and large mail outs
• E-mail correspondence
• Bank reconciliations
• Bank transfers and payment
• Provide high level of customer and supplier support
• Sales order input, quote creation and follow up
• Simple dispatch and logistics management

Security & Event Control
• Cross checking permitted guest to Corporate Areas
• Simple crowd Control
• Surveying, controlling and enforcing areas for Alcohol Consumption

Customer Service Clerk
• Working the front Ticket booths
• Processing of ticket orders
• Receiving Cash and returning Change
• Operating Eftpos Machines
• Tallying total takings for the evening