Eliza Bragg
Mayfield,NSW
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking to further build my skills in a management role and further my career path within your company.
Overview
12
12
years of professional experience
Work History
Assisting participants to access the community in a safe and practical manner, supporting them through emotional waves and helping them to regulate their emotions. Assisting with meal preparation, helping participants to achieve their NDIS goals, motivating them to make their own choices and supporting those choices. Actively and positively encouraging them to try new things whilst also disclosing potential risks and outcomes.
Dynamic Ability Support
01.2023 - Current
Leading a diverse team to provide excellent customer service, maintaining customer satisfaction and experience, training and upskilling staff on new policies and procedures, providing a hazard free environment for members and staff, keeping sensitive and confidential information safe from unauthorized access. Taking a club with less than 1000 members to over 2500 by hitting monthly sales targets and KPIs. Liasing with other club managers and updating the head office managers on what works/does not work for specific clubs. Maintainence of equipment, problem solving, promotional campaigns and set ups.
Revo Fitness
01.2021 - 01.2023
Working with the head chef and sous chef to devise new menu items, menu planning for breakfast, training staff members, ordering and rotation of stock. Quality control and consistency with goods and meals that enter and exit the kitchen. Bread and pastry making, sweets and dessert menu planning.
The Royal Oak Hotel Cessnock
01.2017 - 01.2019
Working as a team member to produce boutique cakes, pastries and breads to supply Newcastle and the hunter region. Mentoring apprentices and maintaining safe work practices. Cleaning and maintaining industrial ovens and other industrial equipment. Updating the design and preparation of new and existing products. Working to high standards of consistency and keeping up with high demand of products.
Snows Artisan Bakeries, Broadmeadow
01.2015 - 01.2017
Working as a team member in a busy commercial kitchen. Creating and delivering menu items and ensuring excellent customer service. WH&S knowledge and awareness. Educating younger apprentices and fostering safe food handling practices. Contributing to creating new ideas for menu items and promoting the business.
The Hood Cafe and Milk bar The Junction Newcastle
01.2014 - 01.2015
Worked alongside executive chef to create and deliver Italian menu. Supported executive chef while assisting and encouraging junior chefs to increase their culinary expertise. Focused on WH&S, stock ordering and maintaining, motivating and leading team members to ensure customers have an exceptional dining experience
Il Cacciatore Pokolbin
01.2013 - 01.2014
Owner/manager The Alleyway Cafe Raymond Terrace
01.2012 - 01.2013
Head Chef Fox Bar Maitland
08.2012 - 12.2012
Head Chef Harvest Restaurant Hope Estate Pokolbin
02.2012 - 08.2012
Working with the head chef at devising new menu ideas, team worker, encouraging and motivating staff. Liaising and ordering through suppliers. Quality control with goods that enter the kitchen, stock control and rotation. Preparing and delivering high quality meals.
The Commonwealth Hotel Cooks Hill
01.2017
Education
Certificate IV in Complete Personal Trainer -
AIPT
01.2023
First Aid Statement of Attainment -
01.2023
CPR certificate -
01.2023
Working With Children Check -
01.2023
NDIS check -
01.2023
Update RSA with NSW liquor Gaming and Racing -
01.2013
Certificate 3 in Commercial Cookery -
Hunter Tafe NSW
01.2011
Winner 2009 Stage 1 Apprentice Encouragement Award -
Cessnock Tafe
01.2009
Hostec RSA and RCG -
01.2008
Maitland Grossman High School -
01.2005
Skills
- I have excellent organizational skills and attention to detail with the ability to multitask and prioritize tasks effectively Through my extensive experience in customer focused service, I have demonstrated the ability to lead teams, overseeing the quality from start to finish of the clients experience and to effectively work in a fast changing, high pressured environment I have strong oral and written communication skills and the ability to build a rapport and maintain a positive relationship I am also proficient in Microsoft Office and Outlook
References
References available upon request.
Timeline
Assisting participants to access the community in a safe and practical manner, supporting them through emotional waves and helping them to regulate their emotions. Assisting with meal preparation, helping participants to achieve their NDIS goals, motivating them to make their own choices and supporting those choices. Actively and positively encouraging them to try new things whilst also disclosing potential risks and outcomes.
Dynamic Ability Support
01.2023 - Current
Leading a diverse team to provide excellent customer service, maintaining customer satisfaction and experience, training and upskilling staff on new policies and procedures, providing a hazard free environment for members and staff, keeping sensitive and confidential information safe from unauthorized access. Taking a club with less than 1000 members to over 2500 by hitting monthly sales targets and KPIs. Liasing with other club managers and updating the head office managers on what works/does not work for specific clubs. Maintainence of equipment, problem solving, promotional campaigns and set ups.
Revo Fitness
01.2021 - 01.2023
Working with the head chef and sous chef to devise new menu items, menu planning for breakfast, training staff members, ordering and rotation of stock. Quality control and consistency with goods and meals that enter and exit the kitchen. Bread and pastry making, sweets and dessert menu planning.
The Royal Oak Hotel Cessnock
01.2017 - 01.2019
Working with the head chef at devising new menu ideas, team worker, encouraging and motivating staff. Liaising and ordering through suppliers. Quality control with goods that enter the kitchen, stock control and rotation. Preparing and delivering high quality meals.
The Commonwealth Hotel Cooks Hill
01.2017
Working as a team member to produce boutique cakes, pastries and breads to supply Newcastle and the hunter region. Mentoring apprentices and maintaining safe work practices. Cleaning and maintaining industrial ovens and other industrial equipment. Updating the design and preparation of new and existing products. Working to high standards of consistency and keeping up with high demand of products.
Snows Artisan Bakeries, Broadmeadow
01.2015 - 01.2017
Working as a team member in a busy commercial kitchen. Creating and delivering menu items and ensuring excellent customer service. WH&S knowledge and awareness. Educating younger apprentices and fostering safe food handling practices. Contributing to creating new ideas for menu items and promoting the business.
The Hood Cafe and Milk bar The Junction Newcastle
01.2014 - 01.2015
Worked alongside executive chef to create and deliver Italian menu. Supported executive chef while assisting and encouraging junior chefs to increase their culinary expertise. Focused on WH&S, stock ordering and maintaining, motivating and leading team members to ensure customers have an exceptional dining experience
Il Cacciatore Pokolbin
01.2013 - 01.2014
Head Chef Fox Bar Maitland
08.2012 - 12.2012
Head Chef Harvest Restaurant Hope Estate Pokolbin
02.2012 - 08.2012
Owner/manager The Alleyway Cafe Raymond Terrace
01.2012 - 01.2013
Certificate IV in Complete Personal Trainer -
AIPT
First Aid Statement of Attainment -
CPR certificate -
Working With Children Check -
NDIS check -
Update RSA with NSW liquor Gaming and Racing -
Certificate 3 in Commercial Cookery -
Hunter Tafe NSW
Winner 2009 Stage 1 Apprentice Encouragement Award -
Cessnock Tafe
Hostec RSA and RCG -
Maitland Grossman High School -
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