Eliza Chisholm
Canberra,Australia
Summary
Detail-oriented professional with extensive experience in administrative functions, records management, and workforce planning. Adept at adapting to dynamic environments, managing projects efficiently, and ensuring compliance with regulatory standards. Strong communicator with expertise in stakeholder engagement, case management, and client support. Passionate about psychology and committed to fostering positive team and client experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preservation Officer
National Archives of Australia
03.2023 - Current
- Manage retrieval, returns, and digitisation of various archival formats, including paper files and photographs
- Maintain and update records within electronic information systems
- Ensure preservation requirements are met when handling archival materials
- Perform repackaging, relocation, and retrieval of records
- Prepare routine documentation and correspondence using Microsoft Office
- Conduct manual handling tasks for record management
Compliance Officer
NDIA
08.2022 - 02.2023
- Maintained open lines of communication with regulators to ensure operational transparency
- Assisted in internal and external audits, verifying adherence to compliance regulations
- Promoted continuous improvement by refining compliance program elements
- Collaborated with cross-functional teams to address regulatory concerns
Workforce Planner
Austrade
04.2022 - 06.2022
- Facilitated recruitment and procurement of resources for key programs
- Managed contractor engagements, staffing allocations, and external partnerships
- Provided strategic direction in workforce planning and training initiatives
Recruitment Partner
Workways Australia
07.2021 - 04.2022
- Built employer networks to create sustainable employment opportunities
- Developed tailored employment pathway plans for job seekers
- Conducted appointments, identified barriers, and implemented management plans
- Delivered post-placement support to maintain long-term employment outcomes
Program Officer
Attorney General’s Department
04.2021 - 07.2021
Workforce Partner
Workways Australia
09.2020 - 04.2021
Post Placement Support Consultant
MatchWorks
10.2019 - 07.2020
Customer Service Officer
MatchWorks
04.2018 - 10.2019
Education
Undergraduate Certificate - Psychology
Curtin University
02-2026
Certificate II - Business Administration
Canberra Institute of Technology
12.2017
Certificate III - Early Childhood Education and Care
Canberra Institute of Technology
12.2016
Skills
- Project Management
- Workforce Management
- Case Management
- Client Support
- Compliance
- Regulatory Adherence
- Records Management
- Data Management
- Administrative Coordination
- Conflict Resolution
- Crisis Management
- Communication
- Stakeholder Engagement
- Time Management
- Organisational Skills
Accomplishments
- Organised and managed the International Day of People with Disabilities event (2019).
- Received company award for persistence and flexibility in processing claims (2019).
- Successfully completed Conflict Resolution training (2020).
- Managed large caseloads, handling sensitive and confidential client information.
Certification
- Working With Vulnrable Peoples Check
- Baseline Security Clearance
Timeline
Preservation Officer
National Archives of Australia
03.2023 - Current
Compliance Officer
NDIA
08.2022 - 02.2023
Workforce Planner
Austrade
04.2022 - 06.2022
Recruitment Partner
Workways Australia
07.2021 - 04.2022
Program Officer
Attorney General’s Department
04.2021 - 07.2021
Workforce Partner
Workways Australia
09.2020 - 04.2021
Post Placement Support Consultant
MatchWorks
10.2019 - 07.2020
Customer Service Officer
MatchWorks
04.2018 - 10.2019
Certificate II - Business Administration
Canberra Institute of Technology
Certificate III - Early Childhood Education and Care
Canberra Institute of Technology
Undergraduate Certificate - Psychology
Curtin University
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