Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliza Day

Geelong

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Customer Advisor

NAB
06.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Shift Manager

Grill'd
09.2020 - 06.2024
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed daily cash intake by counting out registers and tabulating profits.

Stewardess

Spirit of Tasmania
05.2022 - 09.2022
  • Greeted passengers and provided assistance with boarding procedures.
  • Ensured that cabin was clean and beds remade with items necessary for successful completion of journey for passengers .
  • Attended 2 week training sessions on safety protocols, customer service standards and operational procedures.

Education

High School Diploma -

Sacred Heart College
10-2020

Skills

  • Decision-Making
  • Punctual and Reliable
  • Compliance understanding
  • Handling Customer Complaints
  • Relationship Building

Timeline

Customer Advisor

NAB
06.2024 - Current

Stewardess

Spirit of Tasmania
05.2022 - 09.2022

Shift Manager

Grill'd
09.2020 - 06.2024

High School Diploma -

Sacred Heart College
Eliza Day