Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Advisor
NAB
06.2024 - Current
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Shift Manager
Grill'd
09.2020 - 06.2024
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Managed daily cash intake by counting out registers and tabulating profits.
Stewardess
Spirit of Tasmania
05.2022 - 09.2022
Greeted passengers and provided assistance with boarding procedures.
Ensured that cabin was clean and beds remade with items necessary for successful completion of journey for passengers .
Attended 2 week training sessions on safety protocols, customer service standards and operational procedures.