Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Timeline
Generic

Eliza Hogg

Westbourne Park,Australia

Summary

Specialise in effective communication, time management, and customer service skills with a strong background at East Adelaide Podiatry. Adept at managing patient records and processing payments, while fostering relationships that enhance client satisfaction. Known for reliability and problem-solving skills, I thrive in fast-paced environments and am committed to delivering exceptional service by excelling in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds, using empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

6
6
years of professional experience

Work History

Receptionist

East Adelaide Podiatry
Adelaide
12.2024 - Current
  • Updated and recorded client information to maintain accounts.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Processed customer payments using HICAPS, and handled banking tasks related to Medicare, DVA, health funds, and work cover.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered and directed incoming calls using a telephone system.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Monitored office supplies inventory and placed orders when necessary.
  • Technical skills in Microsoft Word, Excel, emails, HICAPS, and Halaxy.

Assistant Rowing Coach

Loreto College Marryatville
07.2024 - 03.2025
  • Observed key players and reported back to support recruitment.
  • Analysed race video footage to identify areas of improvement for athletes.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
  • Created and utilised training drills to improve team cohesiveness and performance.
  • Adhered strictly to rules and regulations of activities department and district.
  • Organised practices that focused on proper technique as well as physical conditioning.
  • Encouraged athletes to set personal goals and strive for continual improvement.

Sales Assistant

Baker's delight
Park Holme, SA
08.2022 - 09.2023
  • Company Overview: Park Holme, SA
  • Helped customers find specific products, answered questions, and offered product advice
  • Answered incoming telephone calls to provide store, products and services information
  • Accepted and completed cash, check and credit card payments
  • Monitored stock levels to facilitate restocking and replenishment of shelves
  • Fostered relationships with customers to expand customer base and retain business
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders
  • Informed customers about current promotions and discounts
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month
  • Park Holme, SA

Dish Hand

Treasury Hotel
Adelaide, SA
01.2022 - 01.2022
  • Company Overview: Adelaide, SA
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination
  • Developed great team spirit with other personnel by pitching in and helping with task completion
  • Backed up kitchen team members during heavy work periods to maximize team coverage
  • Adelaide, SA

Babysitter

Local families
01.2019 - Current
  • Supervised and cared for children ages 1 to 11
  • Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations
  • Calculated amount owed for services and collected payment from parents
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities
  • Monitored children's safety and well-being to prevent accidents and falls
  • Cooked nutritious meals to promote healthy diet and nutrition
  • Cared for children of various ages and assisted with feeding, dressing and directing activities
  • Helped older kids complete homework, school projects and chores

Education

Bachelor of Nursing -

Flinders University
Adelaide, SA
11-2027

Certificate III - Allied Health

Foundation Education
12-2024

SACE -

Loreto College Marryatville
10-2024

Food Handlers Certificate -

06.2022

Skills

  • Personable nature
  • Reliability
  • Organised
  • Problem solving
  • Enthusiasm
  • Adaptable
  • Visual merchandising
  • Processing payments
  • Stock management
  • Opening and closing procedures
  • Customer Needs Assessment
  • Store organisation
  • Patient records management
  • Medical terminology
  • Telephone skills
  • Office Software utilisation

Extracurricular Activities

State Hockey, 2018 Soccer, 2016 to 2020, 4 Hockey, 2016 to 2020, 5 Rowing, 2018 to 2024, 7, summer Rowing, 2019 to 2025, 7, winter NSW State championships (Rowing), 2020, 2022, 2023, 2024 SA State championships (Rowing), 2019, 2020, 2021, 2022, 2023, 2024 Australian National Championships (Rowing), 2021, 2024 State Pathway team (Rowing), 2022, 2023 Head of the River (Rowing), 2019, 2020, 2021, 2022, 2023, 2024 Vice Captain of Boats (Rowing), 2023, 2024

References

References available upon request.

Timeline

Receptionist

East Adelaide Podiatry
12.2024 - Current

Assistant Rowing Coach

Loreto College Marryatville
07.2024 - 03.2025

Sales Assistant

Baker's delight
08.2022 - 09.2023

Dish Hand

Treasury Hotel
01.2022 - 01.2022

Babysitter

Local families
01.2019 - Current

Bachelor of Nursing -

Flinders University

Certificate III - Allied Health

Foundation Education

SACE -

Loreto College Marryatville

Food Handlers Certificate -

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Eliza Hogg