Hi, I’m
Eliza Mantella
License and Collaborations coordinator
Geelong ,Vic
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
Work History
Cotton On Group
License and Collaborations Coordinator
04.2022 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Cotton On Group
Store Manager
05.2019 - 04.2022
Job overview
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Mecca Brands
Retail Assistant
02.2019 - 04.2021
Job overview
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Kardinia International CollegeGeelong
11.2018
Skills
- Exceptional project and time management skills, with the ability to manage multiple projects, liaise with different teams, and prioritise competing demands in a fast-paced, deadline driven team environment
- Autonomous, agile and adaptable style of working
- Strong critical thinking and analysis skills to assess opportunities, make recommendations and develop strategies
- Proven track record in developing and maintaining positive stakeholder relationships at all levels
Timeline
License and Collaborations Coordinator
Cotton On Group
04.2022 - Current
Store Manager
Cotton On Group
05.2019 - 04.2022
Retail Assistant
Mecca Brands
02.2019 - 04.2021
Kardinia International College
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