Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Eliza Oxley

Waurn Ponds,VIC

Summary

Seeking a Part time or casual job with flexible hours and a high paced environment. Customer-oriented Front of House Staff with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Waiter

Queens Arms Hotel
04.2023 - 02.2024
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Harvest Worker

LDC Emerald Grain Elmore
11.2023 - 01.2024

Harvest hand

included communicating with truck drivers.

Operate Machinery

Front of House Waiter

Dig Cafe Newstead
01.2022 - 08.2022
  • Contributed to a welcoming atmosphere through friendly interactions with guests upon arrival and departure from the restaurant.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, contributing to overall guest experience.

Retail Worker

Bakers Delight Castlemaine
07.2020 - 03.2022
  • Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Answered questions about the store and addressed customer concerns.

Education

Bachelor of Health And Physical Education - Education

Deakin University
Geelong, VIC

Girton Grammar School
Bendigo, VIC
11.2023

Skills

  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Table Setting
  • Order Taking
  • Order Accuracy
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Customer Assistance
  • Store Opening and Closing
  • Friendly and Helpful
  • Organization
  • Store Cleaning

Certification

Responsible Service of Alcohol

Additional Information

References are available on request.

Timeline

Harvest Worker

LDC Emerald Grain Elmore
11.2023 - 01.2024

Front of House Waiter

Queens Arms Hotel
04.2023 - 02.2024

Front of House Waiter

Dig Cafe Newstead
01.2022 - 08.2022

Retail Worker

Bakers Delight Castlemaine
07.2020 - 03.2022

Bachelor of Health And Physical Education - Education

Deakin University

Girton Grammar School
Eliza Oxley