Eliza Page
South Wentworthville,New South Wales
Summary
Results-driven professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in independent work and rapid skill acquisition, contributing to team success and achieving organizational goals.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
In my beauty therapy career, I demonstrated strong skills in upselling products and recommending additional services tailored to client needs, driving both customer satisfaction and business revenue. I efficiently managed bookings, ensuring smooth scheduling and optimal use of resources, while maintaining accuracy and attention to detail. Proficient in processing transactions, I consistently delivered a seamless and professional client experience. My focus on personalized service and operational efficiency contributed to building lasting client relationships and supporting overall business success.
Overview
16
16
years of professional experience
Work History
Childcare Assistant
Mc Arthur Agency
01.2024 - Current
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Provided educational and developmental activities for children aged 0-5 years old in accordance with curriculum standards.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Performed light housekeeping duties such as tidying up toys after playtime is over.
- Introduced learning activities and imaginative play to teach children to explore.
Childcare Cook
Mc Arthur Casual Agency
Sydney, NSW
01.2024 - Current
- Monitored food inventory levels to ensure sufficient stock of ingredients.
- Made meals in accordance with the centre standards and requirements.
- Cleaned up after each meal service, including washing down surfaces, utensils and equipment.
- Kept kitchen areas clean, organized and sanitized accounting to proper procedures.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Ordered groceries and other supplies needed for meal preparation.
- Utilized kitchen equipment according to manufacturer's instructions and centre safety protocols.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Received and stored food and supplies.
- Checked temperature of cooked products using thermometers to ensure they are safe for consumption by children.
- Followed strict hygiene protocols while handling food items during storage, preparation and serving stages.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Stored foods correctly using correct storage containers and labeling systems.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and placing rubbish in the correct waste/ bin.
- Followed established procedures and requirements for safe food handling, storage and service.
- Adhered to food safety standards when storing and preparing foods.
Sports Coach
Waratahs Netball Club
Wentworthville , NSW
04.2009 - Current
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Established professional relationships with team members and coaches.
- Assessed player abilities and assigned positions according to individual strengths.
- Communicated rules and expectations to student athletes and performed necessary corrective actions.
- Developed and implemented rigorous practice routines to enhance player skills and promote teamwork.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Observed key players and reported back to support recruitment.
- Developed exercise regimens targeting individual athlete needs.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
- Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
Food Truck Operator
Drips and Dough
Sydney, NSW
09.2024 - 01.2025
Food Service Worker
Miss Sweeties
Greystanes
01.2024 - 08.2024
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Prepared meals according to customer orders using fresh ingredients.
- Ensured that all staff adhered to safety protocols while operating the food truck.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Assisted in loading and unloading equipment into the food truck when necessary.
- Managed online orders and deliveries within designated areas.
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Ensured compliance with health regulations related to food preparation and storage.
- Resolved customer complaints in a timely manner while maintaining a professional attitude
- Assisted with unloading deliveries from suppliers into storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Received food orders from individuals and explained offerings.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Washed, peeled and seeded fruits and vegetables.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operatic
- Greeted customers and provided friendly customer service.
- Processed payments, gave change and issued receipts for orders.
- Operated cash registers, credit card machines and other related equipment accurately.
- Maintained cleanliness of work area throughout shift.
- Organized order taking station to ensure efficient workflow.
- Inspected orders to make sure they were accurate before handing them to customers.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Took orders, prepared foods and processed payments in full-service establishment.
- Accurately made change for cash transactions.
- Verified orders and bagged items for easy transport
- Greeted patrons upon arrival and provided them with menus.
Nominated Supervisor
Fairfield City Council
St Johns Park , 2176
11.2019 - 12.2023
- Reviewed completed work to verify consistency, quality and conformance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Provided ongoing training to address staff needs.
- Coached staff members to develop long-term career goals.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Reported safety violations to supervisor to reduce risks and accidents.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Confirmed items picked for orders by keying codes into system.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Responded to alarms and disturbances to maintain safety.
- Contributed to development and documentation of safety program and training initiatives.
- Administered first aid and artificial respiration to injured persons.
- Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
- Maintained positive working relationship with fellow staff and management.
- Educated clients on product benefits and provided demonstrations.
- Worked front desk, sold haircare products and processed payments whenever [Job Title] was unavailable.
- Communicated with clients to determine property needs and budget constraints.
- Prepared representation contracts, purchase agreements and closing statements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Scheduled appointments for customers using internal software system.
- Scheduled appointments for [Number] clients daily.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Collected payment from customers and scheduled next appointments.
- Kept notes listing preferences and services provided to clients for quick reference.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Finalized purchases and processed payments.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Recommended complementary products based on guest interests or items selected for purchase.
- Created comfortable salon experiences for clients by offering drinks, snacks and chair adjustments throughout appointments.
- Supervised staff and volunteers to ensure the safety of all children in care.
- Monitored and evaluated the performance of staff members in accordance with organizational policies.
- Provided guidance to team members on best practices related to childcare.
- Created a safe environment where children can explore, learn, develop and play.
- Ensured compliance with all relevant laws, regulations, licensing requirements and health and safety standards.
- Conducted regular meetings with staff to discuss progress, challenges and areas for improvement.
- Maintained accurate records of each child's attendance, medical information and other important data.
- Observed children's behavior regularly to identify any potential issues or concerns regarding development or safety.
- Managed the daily operations of the childcare facility including scheduling shifts for employees.
- Developed individualized plans for each child according to their abilities, interests and needs.
- Responded promptly to parents' inquiries regarding their child’s well-being or development.
- Initiated positive relationships between families and caregivers and staff through open communication.
- Planned special activities such as birthday celebrations or holiday parties.
- Facilitated parent-teacher conferences throughout the year to update families on their child's progress.
- Provided emotional support for distressed students by listening attentively and offering comfort.
- Maintained current understanding of applicable laws and kept facility in compliance with requirements.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Coordinated employee schedules according to shift changes and availability.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
Childcare Educator
Fairfield City Council
Canley Vale , 2166
01.2019 - 12.2023
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Observed behavioral issues to alert parents or guardians.
- Built program plans for youth of varying ages to support growth and development.
- Supported growth, development and integration of immigrant children and families.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Maintained state licensing and code details, performing routine assessments to verify compliance.
- Established student-led code of conduct and personal accountability system to facilitate individual buy-in and engagement from participants.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Introduced learning activities and imaginative play to teach children to explore.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Observed child behavior to assess their needs and plan activities accordingly.
- Developed lesson plans that were stimulating and engaging for the children.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Maintained a safe environment for all children under care by adhering to safety regulations.
Childcare Trainee
Fairfield City Council
Fairfield , NSW
04.2017 - 04.2018
- Organized toys, games and puzzles in storage cabinets.
- Worked closely with groups of children and one-on-one to teach letters and numbers.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted children in development of social, communication and problem-solving skills.
- Communicated with parents about daily activities and any concerning behaviors.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Planned and implemented engaging activities to encourage creativity and expression.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Secured indoor and outdoor premises to protect children.
- Guided children through engaging and productive activities to foster fun learning environment.
- Cared for children in institutional settings.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Fast Food Team Leader
Hungry Jacks
Wentworthville, New South Wales
05.2013 - 05.2017
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Operated cash register and received payment from customers in cash or credit form.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Scrubbed and polished counters to remove debris and food.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Received inventory of food and beverage products to stock in designated areas.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Education
High School Diploma -
Toongabbie Christian School
Toongabbie, NSW11.2014
Skills
- Classroom Monitoring
- Team Development
- Schedule Coordination
- Program Management
- Computer Skills
- Active Listening
- PPE Use
- Training & Development
- Reliable & Trustworthy
- Critical Thinking
- Planning & Organizing
- First Aid/CPR
- People Skills
- Conflict Resolution
- Relationship Building
- Organizational Skills
- Good Work Ethic
- Friendly, Positive Attitude
- Team Management
- Microsoft Office
- Customer Service
- Food safety
- Menu planning
- Meal preparation
- Special diets adaptation
- Allergy accommodations
Languages
English
Native/ Bilingual
Additional Information
TERTIARY QUALIFICATIONS AND TRAINING
Course
Tertiary Institution
Date of Award
Certificate III Early Childhood Education and Care
Macarthur Community College
April 2018
Australian Lifesaving Academy NSW First Aid Certificates
· Provide cardiopulmonary resuscitation
· Anaphylaxis
· Asthma Training
· Provide an emergency first aid response in an education and care setting
Present
Manual Food Handling
Present
Manual Handling and Back care
Minerva Consulting Group
Present
Working with Children’s Certification
NSW Police
Current
Certificate IV Beauty Therapy
Completed 75% in 2015
2015
Toongabbie Christian School
Completed Year 10
2014
Professional Reference
References:
Carissa Ranieri
Contact Number: 0421 812 517
Email: cranieri96@gmail.com
Lyeng Bun
Contact Number: 0404771832
Email: lyeng.bun@gmail.com
Maria Stavros
Contact Number: 0406 345 848
Email: mstavros@fairfieldcity.nsw.gov.au
Alec Ananin
Contact Number: 0419 104 886
Email: Tsnsnin@bigpond.com
Timeline
Food Truck Operator
Drips and Dough
09.2024 - 01.2025
Childcare Assistant
Mc Arthur Agency
01.2024 - Current
Childcare Cook
Mc Arthur Casual Agency
01.2024 - Current
Food Service Worker
Miss Sweeties
01.2024 - 08.2024
Nominated Supervisor
Fairfield City Council
11.2019 - 12.2023
Childcare Educator
Fairfield City Council
01.2019 - 12.2023
Childcare Trainee
Fairfield City Council
04.2017 - 04.2018
Fast Food Team Leader
Hungry Jacks
05.2013 - 05.2017
Sports Coach
Waratahs Netball Club
04.2009 - Current
High School Diploma -
Toongabbie Christian School
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