Eliza Rocha

• Advise customers about the lounge facilities, such as access to meeting rooms, space for parents with young children, and facilities for people with special needs.
• Effectively organize day-to-day service processes, resulting in improved efficiency and customer loyalty.
• Assisted with inventory control by maintaining records for supplies used and restocking as needed.
• Resolving critical issues in a time-sensitive environment using excellent analytical skills.

• Worked as a researcher for a program for people in vulnerable situations who received government assistance.
• Responsible for collecting, organizing, and analyzing opinions and data to solve problems.
• Analyzed the life situation of each family, such as housing, health, and hygiene.
• Developed reports and interviewed sheets.

• Responsible for the development of interior projects, Audio Video and Automation.
• Met with clients and other construction professionals to understand the requirements.
• Assisted in the interpretation of preparing projects budget and presentation.
• Responsible for the preparation of architectural designs and drawings.
• Ensured that design drawings conform to specifications provided.
• Used computer-aided design software to create 3D and 2D technical drawings.
• Ensured clients’ needs are met in a timely and cost-effective manner.
• Identified and managed issues impeding project goals and recommended alternative solutions to ensure objectives and timelines are met.
• Identified potential operational issues and redesigned products to improve functionality.

• Developed and prepared architectural designs and drawings from preliminary concepts, sketches, and specifications.
• Communicated with architects and engineers, and incorporated knowledge into drawings.
• Efficiently operated computer-aided design and drafting workstations.
• Made changes to technical drafts based on the recommendations of the project engineers and architects.
• Completed documentation packages and produce drawing sets based on a current project and team needs.
• Identified and communicated potential design problems to the rest of the team.
• Interpreted plans, regulations, and codes of practice.