Eliza Sparvell

Coburg

Summary

Enthusiastic hospitality professional with 8 years experience. Strong leadership and communication skills. Looking to grow within the hospitality industry and take on new challenges.

Overview

years of professional experience

Work History

Shift Manager / Bartender

Capers

Thornbury, VIC

01.2023 - Current

Supervised all bar and restaurant operations, motivating the team towards optimal speed and service.
Engaged with the patrons and community to provide exceptional service and foster positive experiences.
Trained new staff on bar operations, promoting teamwork and consistency
Served high customer volumes during special events, nights, and weekends. Often times leading nights grossing over 10k with team of 5.
Opening, Closing, cleaning and cashing up.

Cafe All-rounder

Ampersand

Thorbury

07.2022 - 01.2023

Upheld high standards of service and organisation in a fast paced environment.
Reliably showed up to work early and ready to go.
Prepared coffees adn juices.
Provided bright and bubbly service with a smile.

Section Waiter

ZSA's Bar Bistro and Deli

Northcote, VIC

10.2021 - 07.2022

Provided exceptional service to fine dining standards in a fast paced environment.
Performed degustation with matching wine.
Upheld high standards of organisation and cleanliness behind the bar adn around the venue.
Collaborated well with the kicthen staff to ensure clear and direct communication and a flawless dining experience for the patrons.

Education

Northcote Highschool

Northcote

12-2019

Skills

Efficient decision making
Positive leadership
Cocktails (3 years experience)
Clear communication

Wine knowledge
Barista
Employee training
Charming the customer

Timeline