Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Eliza Zillmann

Helidon,QLD

Summary

My name is Eliza Zillmann. I am eger hard working and keen to grow my skill set. I am motivated and have a strong background in customer service,This has given me the ability to effectively communicate and collaborate with diverse teams. I have a positive nature with excellent people skills and am eager to bring my skills and enthusiasm to a new opportunity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Stanbroke Beef
Grantham, QLD
11.2023 - 02.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed payments and updated accounts to reflect balance changes.
  • Assisted with special projects assigned by management when required.
  • Managed invoices and transaction receipts.

Cashier

Guzman y Gomez
Toowoomba , QLD
09.2018 - 11.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Greeted customers upon arrival in the dining area.
  • Ensured that all foods were prepared according to health department regulations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Pharmacy Assistant

Chemist Warehouse
Toowoomba, QLD
11.2022 - 04.2023
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Restocked shelves and prepared expired drugs for return.
  • Answered customer questions about prescribed and OTC medications.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.

Education

High School Diploma -

St Joseph's College
Toowoomba, QLD
11-2023

Skills

  • Scheduling
  • Office Management
  • Administrative Support
  • Mail Handling
  • Verbal and Written Communication
  • Organization Skills
  • Positive and Professional

Certification

  • Certificate 3 in business
  • Barrister course
  • RSA

Accomplishments

  • School house sport caption primary and secondary
  • Capitan for school sporting teams 2022 and 2023
  • Capitan role in state netball teams 2020,2022,2023

REFERENCES

Jim Friss - Plant Manager

T - 61746976188

M - 61419604011

David Mattews - HR Manager

T - 61746976188

Dante Reyand - GYG Toowoomba owner

T - 61413546665

Affiliations

  • I enjoy going to gym most afternoons after work
  • I also enjoy an occasional run

Timeline

Receptionist

Stanbroke Beef
11.2023 - 02.2024

Pharmacy Assistant

Chemist Warehouse
11.2022 - 04.2023

Cashier

Guzman y Gomez
09.2018 - 11.2023

High School Diploma -

St Joseph's College

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Eliza Zillmann