Elizabeth Adams

• Working in a team-driven environment to communicate effectively with department stakeholders.
• Develop and document policies, procedures and departmental standards.
• Collaborate with internal departments regarding compliance and operations to address concerns or issues.
• Support internal auditing processes by providing timely and accurate accounts receivable communications.
• Collaborate with management teams on special projects such as capital improvements and strategic planning initiatives.
• Assist with intellectual property documentation and management.
• Assist with day-to-day operations, working efficiently and productively with all team members.
• Use critical thinking to analyse problems, evaluate solutions and make decisions.
• Learn and adapt quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Manage day-to-day business operations.
• Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Development of company branding and promotional materials.
• Designed and built company website with a focus on customer experience and client access to information.
• Management of budgeting, financial reporting and tax preparation.
• Implement marketing strategies to attract new business.
• Negotiate production contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Streamline operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.

• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of maintenance or enquiries.
• Implemented lease agreements ensuring best practices in compliance and protecting the interests of landlords and their carefully vetted tenants.
• Managed multiple properties simultaneously, efficiently coordinating resources and communication channels to deliver operational excellence.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with legal counsel to resolve tenant disputes.
• Monitored market trends, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Managed budget constraints while maintaining high-quality living environments for residents.
• Optimized property management software to enhance operational efficiency.

• Created a platinum service Travel & Events company to manage the marketing and promotional logistics for major companies.
• Conducted onboarding sessions and on-the-job training for new staff, including the compilation of training manuals, company policies and procedures.
• Diligently ensured staff strived for excellence in customer service.
• Identified strategies to increase employee satisfaction and retention.
• Annually updated staff procedures and provided staff reviews using feedback from clientele and compliance teams.
• Created and maintained company websites including the layout, writing of text, photographs, biographies, slogans and client testimonials.
• Optimized website content for improved search engine rankings and to increase web traffic.
• Contributed to a positive work environment by fostering open communication amongst colleagues; regular team meetings and bonus structures based on performance.

• Managed Secondary English and History classroom behaviours with clear expectations, appropriate conduct and consistent consequences.
• Online studio presenter for CyberSchool, which was broadcast across Asia.
• Development of Cyberschool lesson plans and syllabus across a range of primary aged subject areas.

My teaching experience and Cyberschool presenting was in and around raising 3 young children.