Elizabeth Alankara

Expert Project Leader with the Operations practice area at BCG, leading Supply Chain Transformation engagements.

RESPONSIBILITIES:

• Provide expert leadership to multi-disciplinary teams on supply chain topics with clients from a diverse set of industries;

ACHIEVEMENTS:

• Led a case with a large beauty and personal care global brand to develop the manufacturing network for hair care, skin care, hair colour and make-up;
• Developed the manufacturing footprint required to accommodate 1.5X-2X demand growth expected over a 5-year and 10-year period while improving the time to market by 40% powered by Coupa Supply Chain Guru's scenario based modeling approach;
• Developed a model to evaluate the long term manufacturing network across parameters such as - Capex, Indirect cost, Resilience linked to the geographic spread, Distance and Time to customer, Fiscal policy led benefits;

One of the two Directors in the Supply Chain Design Practice in India.

The first female and the youngest Director to be hired in the India office.

RESPONSIBILITIES:

• Led client engagements, business development, talent development for a 30+ member Supply Chain Design team;
• Led a large supply chain network transformation program to develop a 5-year distribution network plan for one of the largest retailers in India across multiple online and offline sales channels and multiple formats of fashion and lifestyle, grocery, digital;
• Led a logistics cost reduction program to reduce delivery costs for the retailers' grocery business;

ACHIEVEMENTS:

• Aligned on the distribution network requirements with teams across all channels and formats for the demand growth expected over a 5-year period;
• Developed and aligned on the 5-year distribution network plan to improve service levels by 30% and to reduce costs by 20%; network modeling and optimization conducted with Coupa's Supply Chain Guru;
• Conceptualized and led the dedicated fleet optimization for delivery to stores and customers with an estimated reduction in delivery cost by 30%; cost reduction drivers included route optimization, fleet mix optimization, fleet scheduling improvements;

Member of the APAC Functional Excellence team, partnering and implementing initiatives with the supply chain and customer care organizations of each country

RESPONSIBILITIES:

• Led the supply chain and customer care functional excellence program in India to achieve the goals related to improving product availability, working capital and cost;
• Led the program to initiate Make in India in order to create the roadmap to develop manufacturing capabilities in the country;

ACHIEVEMENTS:

• Initialized the Make in India program with the implementation of retail price labeling in India (classified as a manufacturing activity) to achieve 20% reduction in spend on value added services across APAC and improved product availability which involved the supply chain service partner selection, onboarding and stabilization of operations;
• Initiated kitting of surgical products to improve service to surgeons and conducted a study of service provider landscape, government liaisons, medical device manufacturing infrastructure across the country;

Member of the leadership team in the Supply Chain Consulting practice area within Management Consulting comprising of Associate Directors, Directors and Partners.

RESPONSIBILITIES:

• Independently managed the delivery of large transformation programs and worked with the C-Suite to develop and implement initiatives;
• Led business development initiatives with clients across industries like consumer goods, pharma, auto spare parts, third party logistics service providers etc.;
• Responsible for developing the team by imparting training in key skills related to supply chain analytics, supply chain network design with Coupa's Supply Chain Guru, supply chain diagnostic toolkit, supply chain planning;
• Contributed to the recruitment initiatives by evaluating requirements, conducting interviews and onboarding new members;

ACHIEVEMENTS:

• Leading brand in the snacks industry: Designed and implemented the supply chain strategy to enable 20% year on year growth and to reduce 8-12% in supply chain spend which involved: Integrated Business Planning process and SAP IBP implementation, Design and technology for auto replenishment systems, Distribution network model re-design, Supply chain organization development, RFP for full truckload service partners which involved RFP design, vendor identification, pricing model design, negotiation, vendor contracting and onboarding to achieve 10% reduction in transportation spend;
• Leading pharma and consumer goods player: Developed the supply chain strategy roadmap to achieve 2X revenue growth within 5 years which involved: Distribution network re-design to consolidate the warehouse network and evaluation of alternate distribution models;
• Leading pharma and consumer goods player: Led the network re-design engagement to evaluate and shortlist best fit network models to enable 2X growth within 5 years, recommendation included a multi-echelon network and a cross dock model in high density areas while reducing the logistics spend by 10% and the inventory by 3-5%;
• Leading fuel and lubricants brand: Engaged with all businesses of the energy conglomerate across lubricants, refineries and fuel to define the supply chain maturity roadmap to support the goal to reduce working capital by 25% within 5 months which involved: Design and implementation of S&OP process and SAP IBP;
• Leading brand in the tyre industry: Conducted a comprehensive diagnostic to define the roadmap for digital transformation of the supply chain to achieve the goals of improving the service level (fill rate) by 10%, reducing working capital by 6-8%;
• Leading pharma brands: Evaluated network consolidation opportunities driven by GST implementation in India and identified distribution network re-design opportunities with potential reduction in logistics spend by 9% and in inventory by 4-6%;
• Leading global 3PL: Developed the Go to Market strategy for sectors such as Service logistics, Engineering & Manufacturing and Airport logistics to create a roadmap to double the market share over a 5-year period;
• Fast growing express logistics start-up: Led the development of the Go to Market strategy for the Company's Board in order to evaluate the foray into an untapped market of Service Logistics driven by needs in Hi-Tech, developed a roadmap to grow and gain a market share up to 5% over a 5-year period;
• Leading 2 & 3-wheeler manufacturer: Led the design of an RFP for warehousing services with the goal to improve on time fulfillment and to reduced 3PL spend;
• Leading textile player: Led the PMO to realize the GST triggered savings of approximately 3.5%;

Senior member of the India team with experience of working across the US and India offices

RESPONSIBILITIES:

• Independently led Supply Chain Design and Implementation projects in India, UAE and USA;
• Responsible for developing the Supply Chain Network Design practice in India which involved building deep expertise by conducting training programs in commercial tools like Coupa's Supply Chain Guru and developing a team delivering large scale network design engagements;

ACHIEVEMENTS:

• Leading retailer in the US: Defined the Omni-channel strategy to enable the growth strategy which included growing the E-commerce channel by 118% over 4 years and increasing the assortment availability on the web. Evaluated future state scenarios and recommended the network with a potential to reduce spend by $1Mn;
• Leading global brand in the Footwear industry: Evaluated and recommended a future state distribution strategy for enabling a 5-year growth strategy involving omni-channel fulfillment across Retail, Wholesale and Ecommerce with potential savings of $3.6 Mn;
• Leading Consumer Goods player in the UAE: Defined a distribution network model to enable a 2X growth over 5 years with a consolidated network and a cross dock model with a potential to reduce the supply chain cost by 18%;
• Leading E-commerce brand: Led the design, start-up and stabilization of a fulfillment center for apparel, gear and accessories with an SLA adherence of 3 hours for Order to Shipping;
• Leading Commercial and Passenger vehicle manufacturer: Led the design and implementation of a commercial vehicles spare parts distribution center which involved the RFP design and negotiations for Material Handling and Storage equipment;