Elizabeth Appleby
Forrestfield,WA
Summary
Proactive Area Manager with a proven track record at Save The Children Op Shop, excelling in staff management and operational excellence. Enhanced customer service and sales through strategic initiatives and effective team development, fostering a collaborative environment. Skilled in relationship building, resulting in improved community engagement and loyalty.
Reliable and successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 29 years of management performance.
Overview
29
29
years of professional experience
Work History
Area Manager
Save The Children Op Shop
12.2023 - Current
- Led my Volunteers to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Facilitated conflict resolution among Volunteers and peers, promoting open communication and fostering a positive store culture.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from Volunteers and adopting industry best practices.
- Developed and implemented strategies to improve customer service and increase sales.
Franchise Owner Bakers Delight
Bakers Delight
04.1996 - 10.2023
- Expanded business reach by opening new franchise locations and enhancing customer outreach strategies.
- Managed daily operations to ensure smooth function of franchise and adherence to company standards.
- Led community outreach initiatives to build brand loyalty and increase local engagement.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Organized successful community events promoting the franchise''s brand to drive increased awareness and customer engagement.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Education
Bachelor of Business Studies - Business
North Metropolitan TAFE
Perth, WA12-1993
High School Diploma -
Forrestfield High School
Forrestfield12-1992
Skills
- Staff management
- Operations management
- Relationship building and management
- Staff training and development
- Human resource management
- Compliance monitoring
- Marketing campaigns
- Sales management
- Team development
Timeline
Area Manager
Save The Children Op Shop
12.2023 - Current
Franchise Owner Bakers Delight
Bakers Delight
04.1996 - 10.2023
Bachelor of Business Studies - Business
North Metropolitan TAFE
High School Diploma -
Forrestfield High School
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