Elizabeth Barry
Kallangur,QLD
Summary
Diligent business analyst with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive business performance.
With 15+ years product management experience in multi venue business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
2025
2025
years of professional experience
Work History
Assistant Manager Point Of Sale
The Star Entertainment Group
11.2019 - Current
- Developed strong working relationships with my team, fostering a positive work environment.
- Manage the day-to-day operations across the 3 Star properties to meet performance, quality and business expectations.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Implemented robust control measures to improve analytical output reliability.
- Provided technical support for troubleshooting analytics and reporting issues.
- Generated standard and custom reports to provide insights into business performance.
- Implemented business intelligence solutions to increase operational efficiency.
Senior Point of Sale Supervisor
The Star Entertainment Group
- Adhered to company policies and regulations, maintaining updated knowledge on best practices within the business.
- Coordinated with other departments to address any discrepancies or issues related to pricing, product availability, or promotional offers in the point os sale system.
- Monitored cashier performance, providing constructive feedback and coaching to drive continuous improvement in customer service and transaction accuracy.
- Streamline processes by implementing efficient procedures.
- Ensured accuracy in financial reporting by reconciling daily sales transactions and cash drawer balances.
- Handled escalated customer situations calmly and professionally while maintaining a focus on finding satisfactory solutions for all stakeholders.
- Improved inventory management, conducting regular audits and ensuring the point of sale system is configured correctly.
- Analyzed sales data, identifying trends and offering recommendations for maximizing profitability at the point of sale level.
Education
Certificate II - Hospitality Operations
Global Training Services
12-2001
Skills
- Process mapping
- Critical design review
- Test script development
- Regression testing
- Integration testing
- Defect tracking
- User acceptance testing
- Software implementation
Timeline
Assistant Manager Point Of Sale
The Star Entertainment Group
11.2019 - Current
Senior Point of Sale Supervisor
The Star Entertainment Group
Certificate II - Hospitality Operations
Global Training Services
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