Elizabeth Bateman
Gerringong,NSW
Summary
I am an enthusiastic and personable guide. I enjoy meeting people and endeavour to make all my tours informative and entertaining. I believe I can read my groups well and tailor the tour accordingly.
I am organised and dependable and a good time manager.
Overview
19
19
years of professional experience
Work History
Discovery Guide
National Parks And Wildlife Service
08.2014 - Current
- Enhanced visitor experience by delivering engaging and informative tours of the rainforest..
- Facilitated group discussions during guided tours, encouraging critical thinking and curiosity among participants.
- Provided exceptional customer service by addressing visitor inquiries and concerns promptly and professionally.
- Conducted research on various topics to ensure accurate information was shared with visitors.
- Collaborated with other team members to create innovative programs and events, attracting a diverse audience.
Registered Nurse
Nowra Private Hospital
02.2005 - 10.2016
- Developed great time management and communication skills
- Developed flexibility and adaptability by working in various departments throughout the hospital.
- Undertook a variety of roles including training and mentoring, managing the Pre Anaesthetic clinic, 2IC of the Day Surgery Centre, Patient liaison pre and post admission.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Education
Bachelor of Science - Biology
University of Wollongong
Wollongong, NSW07.2009
Diploma of Nursing -
Mona Vale District Hospital
Sydney, NSW02.1987
Skills
- Engaging communication to impart knowledge and allow for interesting discussion
- Respect for all visitors
- Respect for the environment
- Organising and managing small to large groups
- Problem solving abilities
- Good knowledge of first aid
Timeline
Discovery Guide
National Parks And Wildlife Service
08.2014 - Current
Registered Nurse
Nowra Private Hospital
02.2005 - 10.2016
Bachelor of Science - Biology
University of Wollongong
Diploma of Nursing -
Mona Vale District Hospital
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