Summary
Overview
Work History
Education
Skills
Personal Information
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Timeline
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Elizabeth Charoudis

Elizabeth Charoudis

Sales Executive
Melbourne,VIC

Summary

Accomplished Sales Executive with 1.3 years of experience in consistently promoting company brand. Travel within Victoria and driving sales through in store training. I am a Passionate expert and valuable business consultant with talents in analysis, training and consumer knowledgeof the Beauty industrie's dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.

Sales professional with proven track record in driving revenue growth and building strong client connections valuable for revenue growth. Skilled in negotiation, Team training and collaboration, adaptability, and consistently achieving targets in dynamic environments. Renowned for reliability and results-driven approach, ensuring team success and client satisfaction. continuous team training & support to build revenue flow.

Targets reached within given timeframe.

Self-motivated sales professional experienced in both technical and non-technical, fast-paced team environments.

Relationship building and connection between the products and the clients .

Adaptable and motivated individual with passion for building strong client relationships and driving sales success. Well-versed in market research effective communication and Customer service skills. Committed to delivering impactful results and contributing to growth of company.

Seven years in market Sales both Hospitality and Beauty

Management skills

Overview

17
17
years of professional experience

Work History

Disability Support Worker

Self Employed Services
06.2020 - 01.2024
  • Support work and personal care
  • Appointment handling and support with programmes directed via NDIS for the client
  • Home support and care duties
  • Planning and daily outings
  • Creative art and skills to enhance visual and mental stimulating interaction for the clients growth in accordance with the illness
  • Used assistive communication devices to facilitate effective interaction between clients and caregivers.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.
  • Assessed risk factors of patients and made referrals for further services.
  • Collaborated with healthcare providers to drive continuity of care.
  • Provided crisis intervention services to individuals facing medical, emotional and mental health.

Representative

First Impressions Events
02.2019 - 01.2024
  • Company Overview: Cosmetic retail / sales
  • Representative of cosmetic houses such as L’Oréal, Georgio Armani, Givenchy, Valentino, Versace, Clarins, Revlon, Dolce Gabbana, Salvatore Ferragamo
  • Liaising with various clientele in cosmetic houses
  • Sales focus working autonomously and with a team
  • Promotional events specialist
  • Counter coverage
  • Make up artistry
  • Fragrance Sales
  • Cosmetic retail / sales
  • Ensured compliance with all safety protocols concerning cosmetics storage conditions.
  • Achieved sales goals consistently through effective product demonstrations and persuasive communication skills.
  • Conducted makeup application lessons for clients, increasing their confidence in using the products purchased.
  • Maintained detailed records of client preferences for future reference during follow-up consultations.
  • Stayed informed of industry trends and new products, ensuring expert knowledge for customers seeking advice.
  • Hosted successful in-store events to showcase new products and boost overall sales revenue.
  • Utilized upselling techniques effectively to maximize transaction value without compromising customer trust or satisfaction.
  • Increased client satisfaction by providing personalized beauty consultations and product recommendations.
  • Provided excellent customer service through active listening skills, understanding client via Promotional Marketing strategies
  • Developed loyal clientele through personalized consultations focusing on individual beauty needs and preferences.
  • Collaborated with team members to achieve collective sales targets and provide exceptional service.
  • Handled customer complaints professionally, resolving issues promptly and fostering long-term loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Victorian Sales Executive

Antipodes Nature
01.2024 - Current
  • Managed customer inquiries and resolved issues to ensure satisfaction.
  • Identified opportunities for upselling and cross-selling during customer interactions.
  • Developed strong relationships with customers to understand needs and preferences.
  • Conducted regular follow-ups with leads to maintain interest in offerings.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Participated in industry promotions to represent company and generate valuable sales for future business growth.
  • Identified support training beneficial for company resulting in sales growth and sales training
  • Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
  • Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
  • Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
  • Improved product offerings by gathering customer feedback and working closely with product development team.
  • Boosted team morale and performance by leading regular training sessions on sales techniques and product updates.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended weekly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Developed, maintained and utilized diverse client base.

Business Development Manager

Procal Dairies PTY LTD
02.2016 - 05.2020
  • Company Overview: FMGC Dairy Industry
  • Business Development Manager in the sales team within the FMGC Dairy Industry, managing 350+ key accounts Victoria
  • Introducing a new product to the market, sales of this product achieved great results with a margin of 40% the product excelled above to win the product of the year at The dairy Farmers Association awards, winning first place for Gold and silver for a product in this category 'Greek Yogurt'
  • Planning area and execution
  • Independent groceries sector
  • Cross promote all lines including internal and external products
  • Cafe and restaurant business to business
  • Troubleshooting customer accounts
  • Franchise support
  • Excellent work Ethic
  • Credit applications
  • Robust negotiations skills
  • Identify customer needs and provide solutions
  • Negotiate business (corporate & general) agreements
  • Merchandising and activating promotional plans with customers
  • Product tastings
  • Weekly sales reports
  • Execute sales plans & strategies
  • FMGC Dairy Industry
  • Conducted regular competitor analysis to stay informed about industry trends and potential threats, enabling the company to quickly adapt its strategies as needed.
  • Increased lead generation by implementing targeted marketing strategies and conducting thorough market research.
  • Streamlined sales processes for increased efficiency, enabling faster deal closure and improved client satisfaction rates.
  • Identified new opportunities for revenue growth and expansion by analyzing industry trends and competitor activity.
  • Implemented innovative sales tools and techniques to improve team productivity and streamline the sales process from initial contact through deal closure.
  • Managed budgets effectively to maximize return on investment while minimizing unnecessary expenditures in business development initiatives.
  • Negotiated favorable contract terms with clients, ensuring long-term profitability while meeting client needs and expectations.
  • Built long-lasting client relationships through consistent communication, trust-building activities, and excellent customer service.
  • Analyzed key performance metrics regularly, using data-driven insights to make informed decisions about future business development efforts.
  • Organized networking events to engage potential clients, resulting in strengthened brand awareness and an expanded professional network.
  • Drove organizational growth by diversifying the company''s client base, exploring untapped markets and identifying new opportunities for expansion.
  • Created comprehensive reports detailing business development progress for senior leadership, allowing them to make well-informed decisions about resource allocation and strategic direction.
  • Delivered engaging presentations at conferences, promoting the company''s products or services to a wider audience and generating leads.
  • Collaborated with internal teams to optimize product offerings based on client feedback and market demands, ultimately increasing overall sales performance.
  • Utilized CRM software to manage sales pipelines effectively, ensuring timely follow-ups with leads and optimal resource allocation among team members.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Represented company and promoted products at conferences and industry events.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Kept meticulous client notes and updated account information in company databases.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encouraging high Value purchases
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Increased sales volume and expanded product line to new retailers, from warehouse to cafe & independant food chains.

Venue Manager

Zampelis Group
05.2008 - 10.2016
  • Hospitality Management
  • Events Management and facilitation
  • Customer Liaison and service
  • Staff recruitment, including interviewing
  • Planning & execution of weekly promotions
  • Develop plans for advertising sales promotion and function sales of venue
  • Maintain daily budget
  • OH&S good practice
  • Record of stock control
  • Staff support and roster implementation

Education

Diploma of Beauty

Sheiler Baxter Training Centre
South Yarra, VIC
01-1999

High School Diploma -

South Oakleigh Secondary College
Oakleigh South, VIC
10-1994

Skills

  • Sales management
  • Training
  • Sales team leadership
  • Business development and planning
  • Sales forecasting
  • Goals and performance
  • Objection handling
  • English and Greek proficiency
  • Hospitality Management
  • Retail Management
  • Business Management
  • Accounts Management
  • Relationship building
  • Sales planning
  • Cold calling
  • Sales strategy
  • Decision-making
  • Cross-selling techniques
  • Professional networking
  • Brand promotion
  • Upselling strategies
  • Interpersonal and written communication
  • Networking
  • Marketing initiatives
  • Territory management
  • Customer relationship management
  • Market trends research
  • Exceed sales goals
  • Sales and market development
  • Sales expertise
  • Sales presentations
  • Email campaigns
  • Employee guidance
  • KPI tracking
  • Executive presentations
  • Beauty product demonstration
  • Sales follow-up
  • Quota achievement

Personal Information

Hobbies:

 The ocean -fishing , beach walks and swimming 

The Land    -Travelling, Reading MountainTrekking and Bike riding 

Languages

English
Full Professional
Greek
Full Professional

Timeline

Victorian Sales Executive

Antipodes Nature
01.2024 - Current

Disability Support Worker

Self Employed Services
06.2020 - 01.2024

Representative

First Impressions Events
02.2019 - 01.2024

Business Development Manager

Procal Dairies PTY LTD
02.2016 - 05.2020

Venue Manager

Zampelis Group
05.2008 - 10.2016

Diploma of Beauty

Sheiler Baxter Training Centre

High School Diploma -

South Oakleigh Secondary College

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Elizabeth CharoudisSales Executive