Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Hobbies and Interests
Timeline
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Elizabeth Clancy

Wantirna South,Australia

Summary

I am a hard working, customer-oriented General Manager with over 10 years of experience focused on delivering high-level interactions with customers. I am adaptive and deadline-oriented consistently executing and completing multiple projects in high-stress environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Find Sports
02.2013 - 08.2024
  • Pick Packing
  • Product Acquisition
  • Merchandising and maintaining a tidy store
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery via email, phone and other platforms.
  • Accomplished multiple tasks within established timeframes.

Nurse

Blue Cross
01.2011 - 01.2013
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Education

Diploma of Nursing -

Swinburne University
01.2013

Skills

  • Excellent Communication
  • High Level Computer Skills (Microsoft Excel, Word, Various Software)
  • Team Player
  • Time Management
  • Initiative
  • Problem Resolution
  • Leadership
  • Project Management

Certification

  • Diploma of Nursing, 2013
  • First Aid Certificate, 2013
  • Certificate III Aged Care, 2011
  • Certificate III Retail & Business Administration, 2011

Personal Information

Date of Birth: 09/05/91

References

Available upon request

Hobbies and Interests

  • Motorbike Riding
  • Camping
  • Piano
  • Gym
  • Cooking
  • Learning new skills

Timeline

General Manager

Find Sports
02.2013 - 08.2024

Nurse

Blue Cross
01.2011 - 01.2013

Diploma of Nursing -

Swinburne University

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Elizabeth Clancy