Summary
Skills
Work History
Education
Additional Information
Overview
Babysitter
Elizabeth (Liz) Elliott

Elizabeth (Liz) Elliott

Service Manager & Educational Leader
1/38 Rupert Crescent, Morayfield,Queensland

Summary

Dedicated and accomplished Service Leader with 5 years of experience in Education, Early Childhood Education and Care, and School-Based Education and Care.

Skilled in leading and mentoring teams, ensuring legislative compliance, and upholding ethical practices, with proficiency in budget management, staff development, and advancing Learning Outcomes, while adeptly handling complaints and fostering positive relationships with families and stakeholders.

My extensive experience spans both small and large OSHC services, across every level of the organisation, demonstrating extensive knowledge and a strong commitment to providing the highest standards of education and care while driving service growth and success. My ability to support children's development and maintain effective, transparent communication with all parties makes me a valuable asset to any educational institution.

Skills

  • Team Leadership and Development: I lead, mentor, and upskill my team to achieve both organisational and individual goals, fostering a positive, inclusive culture
  • Program Design and Evaluation: I design, implement, and evaluate OSHC programs aligned with the My Time, Our Place Framework
  • Compliance and Regulatory Expertise: I ensure full compliance with legislative, regulatory, and National Quality Standards
  • Conflict Resolution and Communication: I resolve conflicts and promote clear, positive communication within the team and with stakeholders
  • Stakeholder Relationship Management: I build and maintain strong relationships with school communities, parents, and internal teams to enhance service delivery
  • Business and Financial Management: I manage budgets, staff-to-child ratios, and financial operations to sustain high-quality service
  • Operational Efficiency: I oversee daily operations, including rostering, payroll, and child management systems
  • Risk Management and Safety: I lead risk management initiatives, prioritizing the health, safety, and wellbeing of all children and staff
  • Continuous Professional Development: I commit to ongoing professional development, staying current with sector trends
  • Time Management and Prioritization: I prioritize tasks effectively, managing time and meeting deadlines in a dynamic environment
  • Innovation and Continuous Improvement: I encourage and implement creative solutions for continuous service improvement
  • Policy and Legislative Implementation: I ensure successful implementation of organisational policies and compliance with all legislative requirements
  • Crisis and Incident Management: I manage crises and incidents with swift, effective resolution, maintaining high service standards
  • Effective Communication and Problem-Solving: I handle difficult discussions with children, families, and stakeholders to support the growth and development of the service

Work History

Nominated Supervisor, Service & Educational Leader

Queensland Lutheran Early Childhood Services
07.2023 - Current
  • Developed and implemented a play-based educational program that enhanced children's learning outcomes and engagement.
  • Provided curriculum direction and guidance to Educators, effectivley enriching the quality of educational experiences.
  • Mentored educators in various streams of documentation and planning, resulting in more dynamic and effective programming.
  • Ensured alignment of children’s development with approved play-based frameworks, promoting holistic growth.
  • Demonstrated expertise in the National Quality Framework (NQF) and national law, ensuring compliance with educational standards.
  • Engaged in self-assessment and critical reflection to continually enhance service quality and play-based practices.
  • Led the creation and updating of the Quality Improvement Plan, focusing on improving play-based education.
  • Achieved positive results in the assessment and rating process through effective implementation of educational strategies.
  • Maintained meticulous records and documentation to meet legislative and Approved Provider requirements.
  • Promoted a safe and supportive environment in compliance with Work, Health, and Safety regulations.
  • Fostered strong relationships with families and the community.
  • Supported professional development by offering targeted training in individual staff needs, improving team performance.
  • Oversaw daily operations of the Service, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by setting clear expectations for staff members.
  • Managed budgets and rostering efficiently to align with service requirements and enhance operational effectiveness.
  • Addressed and resolved parent complaints promptly, maintaining high levels of satisfaction with the service.
  • Contributed to a positive service culture and community engagement through active participation and promotion of educational excellence.
  • Guided and motivated a team to excel in delivering high-quality education, including play-based learning, enhancing overall service delivery.
  • Ensured full compliance with relevant legislation, including the NQF, national law, and Work, Health, and Safety regulations.
  • Maintained high ethical standards, demonstrating transparency and trust in all aspects of service management.

Service Director & Educational Leader

Eatons Hill OSH Club
05.2022 - 07.2023

Children's Senior Library Assistant

Moreton Bay Regional Council
01.2018 - 05.2022

Team Leader

Hungry Jacks
04.2014 - 01.2018

Education

Diploma - School Aged Education And Care (OSHC)

Traxion Training
Brisbane, QLD
2023

Certificate IV - Training And Assessment

TAFE Queensland
Brisbane, QLD

First Aid & CPR in An Education And Care Setting

Skills Training College
2023

Critical Reflection For Educational Leaders (OSHC)

Queensland Children's Activities Network (QCAN)

Guiding Children's Behaviour in OSHC

In Safe Hands

Building A Protective Environment For Children

In Safe Hands
2023

Legal And Practical Response To Child Abuse

In Safe Hands

Including Children On The Autism Spectrum (OSHC)

Noah's Ark
2023

Practical Diabetes For Childcare Workers

Diabetes Qualified

Certificate III - Library Science

TAFE Queensland
Brisbane
07.2019

High School Diploma -

Saint Eugene College
Burpengary, QLD
12.2016

Certificate III - Hospitality

TAFE Queensland
Brisbane
07.2016

Additional Information

Kaylah Ann-Dixon

Service Administrator - St Paul's Lutheran Outside School Hours Care

0477 404 935

kaylahdixon02@yahoo.com


Georgina Lock

Service Responsible Person & 2IC - St Paul's Lutheran Outside School Hours Care

0451101869

georginarlock@gmail.com


Tenika Thompson

Service Responsible Person - St Paul's Lutheran Outside School Hours Care

0448425283

tenika.thompson@icloud.com


Shaquelle Elmes

Library Officer - Moreton Bay Regional Council

0427 007 866





Overview

10
10
years of professional experience
Elizabeth (Liz) ElliottService Manager & Educational Leader