Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Farries

Parkville,VIC

Summary

Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

21
21
years of professional experience

Work History

Sales Consultant

Sheldon And Hammond
07.2018 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant

Cambur Industries
11.2014 - 07.2018
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.
  • Maximized customer retention by resolving issues quickly.

Sales Consultant

Villeroy And Boch
09.2003 - 08.2014
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Responded to telephone and in-person requests for information.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maintained organized, presentable merchandise to drive continuous sales.

Education

High School Diploma -

Loreto College Mandeville Hall
Toorak, VIC

Skills

  • Time Management
  • Interpersonal communication skills
  • Product Merchandising
  • Customer Retention
  • Upselling and Cross Selling
  • Customer Relations
  • Product and service knowledge
  • Territory Management
  • Sales consultation

Timeline

Sales Consultant

Sheldon And Hammond
07.2018 - Current

Sales Consultant

Cambur Industries
11.2014 - 07.2018

Sales Consultant

Villeroy And Boch
09.2003 - 08.2014

High School Diploma -

Loreto College Mandeville Hall

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Elizabeth Farries