Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Elizabeth Federer

Summary

As a Local Area Coordinator at St Vincent de Paul (in partnership with the NDIA), I worked with new and seasoned scheme participants and their families and carers. Tailoring individual support plans best suited to their needs. Regular client check-ins, and budget monitoring.

Prior to working as an LAC, I spent seven years with The MaiWel group working in HR, and three of their ADEs (Australian Disability Enterprises) in frontline management, supervisor and support worker roles. As HR Officer for Supported Employees, I was responsible for recruiting staff to meet business requirements, confirm relevant funding was available, ensure individual and group training was undertaken and complete wage assessments.

At TimeSavers I worked in a frontline management role organizing daily workflows for over 40 supported employees with low to high support needs. Meeting quality assurance requirements whilst managing multiple priorities to meet customer and organisational timeframes. I maintained Client Information Management Systems (CIMS), record keeping/reporting and administrative tasks with accuracy and efficiency. Behavioural support was a significant part of the role.

At Ecycling, as Lead Support Worker I provided training and support to employees in a combined workforce of supported and open employment.

As the co-founder and owner of E2E a fashion designer brand and retail business in Sydney for over five years, I managed all aspects of the business operations including: strategic planning, research, design, production and sales.

Overview

15
15
years of professional experience

Work History

Local Area Coordinator

St Vincent de Paul
05.2017 - 02.2018
  • Working with NDIS participants and their families and carers, to create their NDIS plans
  • Providing linkage and referrals to community and mainstream services and funded programs
  • Capacity building
  • Maintaining case notes, reporting and data entry
  • Scheduled follow up support to ensure the plans success.

HR Officer for Supported Employees

The Mai-Wel Group
08.2016 - 05.2017
  • Recruitment & Compliance
  • Individual service plans
  • Identify business unit needs analysis
  • Induct new employees
  • Monitor business unit implementation and progress of individual goals
  • Weekly workplace group training across three business units
  • Plan and facilitate wage assessments and evaluate results.

Support Worker

Timesavers, The Mai-Wel Group
01.2014 - 08.2016
  • Providing support and training to over 40 supported employees
  • Supervise the production and assembly of goods for market
  • Implement Individual Service Plans (ISP)
  • Trainer & assessor
  • Client Information Management Systems (CIMS) - record keeping, reporting & data entry
  • NDIS Service agreements, funded support plans and support coordination.

Lead Support Worker

E-Cycling Services, The Mai-Wel Group
01.2010 - 12.2014
  • Providing support and training to over 25 supported employees
  • Supervise the disassembly of electrical products for recycling
  • Implement Individual Service Plans (ISP)
  • Behaviour Support
  • Trainer & assessor
  • First Aid Officer and Manual Handling coach.
  • Maintained accurate documentation of Supported Employees, ensuring regulatory compliance.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Owner and Manager

E2E
01.2003 - 09.2008
  • Fashion design and manufacturing
  • Purchasing, sales, logistics and inventory control
  • Recruitment and training
  • Oversaw production fashion line from concept to completion
  • Created unique and trendsetting garments, securing a loyal customer base
  • Business development
  • Exceptional customer service
  • Quality control

Education

CERTIFICATE IV TRAINING AND ASSESSING
TAFE NSW

CERTIFICATE IV COMMUNITY SERVICES
TAFE NSW

CERTIFICATE IV BUSINESS MANAGEMENT
TAFE NSW

ASSOCIATE DIPLOMA JOURNALISM
MACLEAY COLLEGE, SYDNEY

2 of 3 Year Degree Completed

BACHELOR FINE ARTS
COFA, UNSW

Skills

  • Case Management
  • Partnership Building
  • Budget Management
  • Supervision and leadership
  • Trainer and Assessor
  • Workflow Planning
  • Logistics Coordination
  • Quality Assurance
  • Documentation, Recordkeeping and Reporting

References

PROVIDED ON REQUEST

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Local Area Coordinator

St Vincent de Paul
05.2017 - 02.2018

HR Officer for Supported Employees

The Mai-Wel Group
08.2016 - 05.2017

Support Worker

Timesavers, The Mai-Wel Group
01.2014 - 08.2016

Lead Support Worker

E-Cycling Services, The Mai-Wel Group
01.2010 - 12.2014

Owner and Manager

E2E
01.2003 - 09.2008

CERTIFICATE IV TRAINING AND ASSESSING

CERTIFICATE IV COMMUNITY SERVICES

CERTIFICATE IV BUSINESS MANAGEMENT

ASSOCIATE DIPLOMA JOURNALISM

2 of 3 Year Degree Completed

BACHELOR FINE ARTS
Elizabeth Federer