Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Elizabeth Foster

Dundas,NSW

Summary

Highly motivated and results-driven professional with a proven track record in retail management, customer service, and merchandising. Possesses excellent leadership skills and a strong commitment to delivering exceptional customer experiences. Eager to further develop skills and advance into a management role within the any industry.

Overview

16
16
years of professional experience

Work History

Field Sales Representative, Team Leader Customer Service

Mayo Hardware
11.2018 - Current
  • Lead a team in providing excellent customer service and ensuring optimal product placement for increased sales
  • Conduct training sessions for new merchandising staff to ensure alignment with company standards and procedures
  • Actively seek opportunities to develop leadership and management skills through mentorship and training programs
  • Conduct market research to identify trends, customer preferences, and competitive landscape
  • Develop and implement merchandising strategies to drive sales and profitability
  • Collaborate with cross-functional teams including marketing, sales, and product development to ensure alignment of merchandising initiatives
  • Analyse sales data and consumer behaviour to optimize product assortments and placement
  • Plan and execute product Demos, promotions, and seasonal campaigns
  • Manage inventory levels and replenishment to ensure product availability and minimize out of stocks.

Shelf Hardware Specialist

G3 Bunnings Warehouse
08.2015 - 10.2018
  • Managed inventory and restocked shelves to maintain a visually appealing and organized store layout
  • Demonstrated eagerness to learn and take on additional responsibilities to support store operations and team goals
  • Lead team and trained new members.

Cashier, Customer Service Representative

EB Games
05.2014 - 05.2015
  • Handled cash transactions efficiently while providing a positive and engaging customer experience
  • Actively participated in team meetings and training sessions to enhance product knowledge and customer service skills.

Photo Lab Manager, Cashier

Harvey Norman
11.2011 - 07.2013
  • Oversaw operations of the photo lab, ensuring quality prints and excellent customer service
  • Managed cashier duties, processing transactions accurately and efficiently
  • Demonstrated initiative by proposing and implementing process improvements to streamline operations.

Photo Lab Attendant, Cashier, Cosmetics/Home Entertainment Sales Associate, Administration and Accounts Clerk

Big W
01.2008 - 10.2011
  • Multi-tasked across various departments, including photo lab, cashier, cosmetics, and home entertainment, while also handling administrative tasks
  • Actively sought opportunities for professional growth and development through cross-training and skills enhancement programs.

Education

Year 10 Certificate -

Our Lady of Mercy College Parramatta
Parramatta, NSW

Certificate IV in Business -

Australian Collage of Higher Studies
01.2021

Skills

  • Strong leadership skills developed through experience as a team leader and trainer
  • Exceptional customer service abilities with a focus on resolving issues promptly and effectively
  • Detail-oriented and organized, ensuring tasks are completed efficiently and accurately
  • Excellent communication skills demonstrated through interactions with customers and colleagues
  • Proficient in digital photography and comfortable with technology

References

Available upon request

Hobbies and Interests

  • Fishing
  • Spending time with animals
  • Gaming
  • Enjoying music
  • Attending social gatherings

Timeline

Field Sales Representative, Team Leader Customer Service

Mayo Hardware
11.2018 - Current

Shelf Hardware Specialist

G3 Bunnings Warehouse
08.2015 - 10.2018

Cashier, Customer Service Representative

EB Games
05.2014 - 05.2015

Photo Lab Manager, Cashier

Harvey Norman
11.2011 - 07.2013

Photo Lab Attendant, Cashier, Cosmetics/Home Entertainment Sales Associate, Administration and Accounts Clerk

Big W
01.2008 - 10.2011

Year 10 Certificate -

Our Lady of Mercy College Parramatta

Certificate IV in Business -

Australian Collage of Higher Studies

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Elizabeth Foster