Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Griffin

Summary

Dedicated and hardworking Cafe crew and Coordinator with 4 years of experience in managing day-to-day cafe operations, enhancing customer experiences, and leading a dynamic team. Skilled in coordinating shifts, ensuring smooth service flow, and maintaining high standards of cleanliness and product quality. Expertise in customer service, food safety protocols, and inventory management. I am a friendly and enthusiastic person known for contributing to team success through a positive attitude, strong communication skills, and attention to detail. Dedicated to ensuring customer satisfaction and promoting repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cafe Crew

R Hotel- LeCafe
05.2024 - Current


  • Placed weekly food and supplies orders
  • Organized staff rosters within the cafe.
  • Overseas daily and weekly sale targets, whilst accommodating for needs and demands or crew and customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with other staff and customers daily to ensure maximum effectiveness

Reference:

Bruce

Title: Hotel general manager

Email: manager@rhotelgeelong.com.au

Barista/ Front of House

Kitchen Quarters
10.2023 - 03.2024


  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
  • Positively and enthusiastically interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Reference:

Teresa Richardson

Position: 2IC

contact: 0449527188

Cafe Assistant Coordinator

McDonald's Wendouree
11.2019 - 10.2023

positioned as a Mc’cafe assistant coordinator. In my position I train other employees to learn key skill such as handling equipment. Maintaining quality standards and customer service, in a fast paced environment


References:

Macdonald's Cafe Manager:

Tayla Wilde : 0429440557

Mcdonald's Shift Manger:

Sam Huther: 0432400685

Education

Loreto College Ballarat .
10.2022

Skills

  • Training and Development of myself and other within the workplace
  • Decision-Making and ability to pick up instruction and demands efficiently
  • Teamwork and Collaboration to ensure consistent service within the company Aswell as high confidence working independently
  • Problem-solving, whilst be able to accommodate to individuals needs and concerns

Certification

  • Completed Certificate II in retail service, In 2021 through McDonald’s Australia
  • Food safety certificate, DoFoodSafely assessment 21/11/24
  • RSA certificate 27/3/24

Timeline

Cafe Crew

R Hotel- LeCafe
05.2024 - Current

Barista/ Front of House

Kitchen Quarters
10.2023 - 03.2024

Cafe Assistant Coordinator

McDonald's Wendouree
11.2019 - 10.2023

Loreto College Ballarat .
Elizabeth Griffin