Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Hogan

Summary

Experienced Support Worker providing compassionate care and support to NDIS and aged care clients. Skilled in developing personalised care plans and organizing daily living activities to enhance clients' quality of life. Strong communication and problem-solving skills used to effectively meet clients' needs. Reliable, results-driven professional with a caring and respectful approach to caregiving.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Support Worker

Expression Australia
11.2023 - Current
  • Assisted NDIS clients with daily living activities, promoting independence and dignity.
  • Collaborated with multidisciplinary teams to address client needs effectively.
  • Provided emotional support and encouragement, fostering positive relationships with clients.

Domestic Support Assistant

Mecwacare
10.2022 - 11.2023
  • Cleaning and domestic support duties for elderly clients in their homes, in the Barwon region/ Surf Coast shire.
  • Assisted in coordinating care plans for clients, ensuring alignment with individual needs and preferences.

Lead Housekeeper

Great Ocean Road Resort
11.2020 - 09.2022
  • Supervised and implemented daily housekeeping and laundry operations, ensuring adherence to cleanliness standards and guest satisfaction.

Cleaner

Gleaming Genies
04.2020 - 11.2020
  • Cleaned and sanitised residential and commercial spaces using appropriate cleaning solutions and techniques.

Cleaner

ISS Facility Services
09.2019 - 03.2020
  • Operated industrial cleaning equipment to maintain high standards of cleanliness and hygiene.

Owner and Signwriter

Signworks Deniliquin
01.2002 - 01.2018
  • Developed custom signage designs based on client specifications and brand guidelines.
  • Use of Omega, Illustrator, Photoshop, and Corel Draw to design and produce signs ready for cutting on vinyl plotter
  • General administration including Bookkeeping, BAS, stock ordering, quoting, and invoicing

Owner and Receptionist

Framit Frames
01.2005 - 01.2015
  • Family-operated picture-framing business. Managed the shop effectively while assisting with various picture-framing jobs.
  • General administration including Bookkeeping, BAS, stock ordering, quoting, and invoicing
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Statement of Attainment - Certificate III - Community Services

Alffie Training
01.2019

Certificate III - Business Administration

Riverina Institute of TAFE
01.2016

Bachelor of Arts - Graphic Design

University of Western Sydney
01.1995

Skills

  • Daily living and emotional support
  • Comprehensive knowledge of disability-related issues
  • Effective time management skills
  • Efficient multitasking under pressure
  • Proficient in customer service
  • Proven team management skills
  • Collaborative team player
  • Skilled in advanced Auslan communication
  • Business management and record keeping
  • Experienced with Microsoft 365 tools and features

Certification

NDIS Worker Screening Check,

NDIS Worker Orientation Module,

First Aid and CPR Certificate,

Working With Children Check,

Police Check,

Full Drivers Licence

Timeline

Support Worker

Expression Australia
11.2023 - Current

Domestic Support Assistant

Mecwacare
10.2022 - 11.2023

Lead Housekeeper

Great Ocean Road Resort
11.2020 - 09.2022

Cleaner

Gleaming Genies
04.2020 - 11.2020

Cleaner

ISS Facility Services
09.2019 - 03.2020

Owner and Receptionist

Framit Frames
01.2005 - 01.2015

Owner and Signwriter

Signworks Deniliquin
01.2002 - 01.2018

Certificate III - Business Administration

Riverina Institute of TAFE

Statement of Attainment - Certificate III - Community Services

Alffie Training

Bachelor of Arts - Graphic Design

University of Western Sydney

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Elizabeth Hogan