Hi, I’m
Elizabeth Ingram
49/16 Legend Cres
Greenfields,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the part time Kitchenhand position.
Overview
35
years of professional experience
Work History
The Old Convent Dalwallinu
Cook / Laundry and Reception
02.2021 - 05.2023
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
The Old Convent, Dalwallinu
Laundry Attendant
02.2021 - 05.2023
Job overview
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Used irons and iron boards to press clothing, folding and organizing garments.
The Old Convent Dalwallinu
Motel Receptionist
02.2021 - 05.2023
Job overview
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Enhanced guest satisfaction by providing efficient check-in and check-out services.
- Resolved guest issues promptly, maintaining a high level of customer satisfaction and loyalty.
- Promoted hotel amenities and local attractions to maximize guest satisfaction during their stay.
- Managed phone lines effectively, handling reservations, cancellations, and general inquiries professionally.
- Processed payments accurately and securely for both cash and credit transactions during checkouts.
Stanbroke Pastoral Company
Station Cook
01.2018 - 01.2021
Job overview
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Ensured food safety, adhering to strict guidelines for proper storage and handling of ingredients.
- Handled special dietary requests efficiently, ensuring the satisfaction of guests with unique needs or preferences.
- Continually expanded culinary skills by researching new techniques, trends, and recipes applicable to the station''s offerings.
Heytesbury Pastoral Company
Station Cook
03.2017 - 12.2017
Job overview
- Adapted rapidly to changing circumstances such as ingredient shortages or last-minute alterations in menu offerings.
- Developed new recipes and menu items based on seasonal availability, resulting in increased customer interest.
- Assisted in inventory management, reducing waste through effective use of perishable ingredients.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
SELF
Hotel Owner
07.2004 - 01.2017
Job overview
- Streamlined operational processes for increased efficiency, resulting in reduced overhead costs.
- Monitored online reviews to identify areas for improvement and respond to guest feedback in a timely manner.
- Oversaw financial management of the hotel, including budget planning, expense tracking, and revenue analysis.
- Managed all aspects of staff recruitment, training, scheduling, and performance evaluations to ensure optimal staffing levels and employee engagement.
- Developed and maintained relationships with vendors, negotiating competitive pricing for supplies and services.
- Continuously improved food and beverage offerings through menu updates, staff training, and regular quality checks.
- Established a strong reputation for exceptional customer service, leading to repeat bookings and referrals.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Hotel Cooking
- Hotel Laundry
- Hotel Admin
Dept. Of Corrections
Prison Officer
02.1988 - 06.2004
Job overview
- Liaised between Prison Staff and external visitors
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
Education
Presbyterian Ladies CollegePeppermint Grove, WA
High School Diploma
1976
Skills
- Customer Service
- Cooking
- Food handling
- Menu Planning
- Professional and Courteous
- Team Leadership
Additional Information
I have not worked since May 2023 because my partner had cancer and I was his carer. I am ready now to gradually get back into the workforce so this part time kitchenhand position would suit me perfectly.
Timeline
Cook / Laundry and Reception
The Old Convent Dalwallinu
02.2021 - 05.2023
Laundry Attendant
The Old Convent, Dalwallinu
02.2021 - 05.2023
Motel Receptionist
The Old Convent Dalwallinu
02.2021 - 05.2023
Station Cook
Stanbroke Pastoral Company
01.2018 - 01.2021
Station Cook
Heytesbury Pastoral Company
03.2017 - 12.2017
Hotel Owner
SELF
07.2004 - 01.2017
Prison Officer
Dept. Of Corrections
02.1988 - 06.2004
Presbyterian Ladies College
High School Diploma
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