Elizabeth Kareroa
Brisbane,QLD
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
15
15
years of professional experience
Work History
Operations Officer
Princess Alexander Hospital
Brisbane, QLD
06.2006 - 08.2021
- Took messages from callers and accurately relayed details to intended staff.
- Completed connections between callers, departments and professionals.
- Handled incoming and outgoing calls according to standard operating procedures.
- Participated in emergency preparation meetings to understand crisis management procedures.
- Collected paperwork for patients, nurses and physicians.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Responded to bell or light signal calls to assist patients with needs.
- Notified senior staff of patient emergencies to optimize outcomes.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with patient admissions, discharges and transfers.
- Accompanied or transported clients to appointments, errands and social activities.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Transported clients to doctor's appointments and errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
GED -
North Cote College
New Zealand01-1975
Skills
- Problem-solving skills
- Administrative Skills
- Continuous Improvement
- Office Administration
- Resource Allocation
- Resource Management
- Two-Way Radio Operation
- Patient Observation
- Specimen Collection
- Patient Education
- Emergency Response
- Acute and rehabilitative care
- Clinical Training
- Patient positioning understanding
- Cultural awareness and sensitivity
- Professional Bedside Manner
Affiliations
- In my spare time i like to spend time with my Family.
- I like to stay active.
- Outgoing meeting new people.
Timeline
Operations Officer
Princess Alexander Hospital
06.2006 - 08.2021
GED -
North Cote College
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