Elizabeth Kings

• Managing team members across multiple food retail sites
• Team training and assessing, and rostering.
• Accounts receivable and payable.
• Stock control and ordering.
• Consulted with customers to assess needs and propose optimal solutions.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.

• Cash Office Assistant. Including tasks, payroll, EOD safe check, Cash Handling on large scale, received
• Armaguard deliveries and ordering.
• Front end open and close procedures.
• Customer service.
• Worked flexible schedule and extra shifts to meet business needs.

• Rostering and managing team.
• Safety and procedures regarding care for animal husbandry an diet needs
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Analyzed sales trends to adjust inventory orders for improved turnover.
• Analyzed sales data for strategic planning and resource allocation.
• Resolved customer complaints for improved store reputation and loyalty.
• Motivated staff to achieve store goals for enhanced sales productivity.

• Supporting produce department manager.
• Meeting company expectations in displays, quality, and point of sale information.
• Receiving stock and food and safety check procedures.
• Customer complaints.
• Customer enquires.
• Following company policies and procedures.

Originally employed as casual Office Assistant, I quickly took on extra shifts in multiple departments including produce, deli, ticketing and grocery/long life.

Showing skills to diversify in all areas, I became produce assistant and picked up extra until a 2IC roll became available in produce. I relocated to towns to further my experience.