Elizabeth Laird
NBS Home Loans Pty Ltd
Kellyville
37
years of professional experience
Detail-oriented professional with a strong work ethic and exceptional customer service skills. Experienced in processing loan applications and training new staff, consistently ensuring compliance and accuracy.
Work History
Personal Assistant to the Owner
7 Years 2 Months- Processed loan applications, ensuring compliance with internal policies and regulatory requirements.
- Reviewed financial documents for accuracy, identifying discrepancies and resolving issues promptly.
- Maintained accurate records of loans and advances in proprietary software systems.
- Assisted in training new staff on loan processing procedures and system usage.
- Reduced error rates in loan applications, consistently maintaining thorough attention to detail while inputting data.
- Conducted credit checks on applicants, ensuring a high level of accuracy and minimizing potential risks to the lending institution.
- Handled sensitive client information discreetly and securely, adhering strictly to confidentiality guidelines outlined by the company''s privacy policy.
- Assisted in the training of new Loans and Advances Clerks, sharing knowledge and expertise to ensure a smooth onboarding process for newcomers.
- Maintained detailed records of all loans and advances transactions, contributing to superior organization within the department.
School Canteen Manager
1 Year 6 Months- Coordinated lunch preparation for 600 students, ensuring timely and nutritious meals.
- Maintained stock levels and dealt with suppliers when ordering more stock.
- Supported school events by providing canteen services.
Personal Trainer
2 Years 5 Months- Conducted one-on-one training sessions, focusing on technique and safety.
- Monitored client progress through regular fitness assessments and adjustments to plans.
- Designed personalized fitness programs based on individual client goals and assessments.
- Provided nutritional guidance to enhance overall wellness and performance outcomes.
Accounts Clerk
6 Years 7 Months- Reconciled accounts with precision, identifying discrepancies and resolving issues efficiently.
- Tracked Assets held by company
- Tested software being implemented
Accounts Clerk
3 Years 7 Months- Compiled necessary data for the preparation of monthly financial statements for upper management review.
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
Shop Assistant
3 Years 4 Months- Assisted customers with product selection, ensuring satisfaction and enhancing shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of merchandise displays to optimize visual appeal.
Education
Associate Diploma of Business - General Business
- This was a general business course that covered subjects such as Microsoft Office, Desktop Publishing, Accounting, Coding and Marketing
Skills
Customer service
Client relations
Confidential information handling
Document preparation
Office management
Database entry
Tech-savviness
Business correspondence
Time management
Strong work ethic
Valid Driver's license
File organization
Timeline
Personal Assistant to the Owner
NBS Home Loans Pty Ltd
03.2019 - 05.2026Read More
School Canteen Manager
Beaumont Hills Public School
06.2017 - 12.2018Read More
Personal Trainer
Inspired Health & Fitness
01.2013 - 06.2015Read More
Accounts Clerk
Metcash Food & Grocery
05.1996 - 12.2002Read More
Accounts Clerk
Brambles Holdings
10.1992 - 05.1996Read More
Shop Assistant
Golden Grill
03.1989 - 07.1992Read More
Sunshine Coast TAFE
Associate Diploma of Business from General Business
Read More