Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

ELIZABETH MEENDE

WALKERSTON,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Environmental Health Officer

Mackay Regional Council
Mackay , QLD
05.2019 - Current
  • Conducting inspections of food premises, personal appearance services, swimming pools, accommodation premises to ensure compliance with relevant health regulations.
  • Investigation of environmental complaints. This involves understanding Council’s responsibilities to regulate and ensure compliance with the full range of public and environmental health standards.
  • Assessing new applications for food business premises and personal appearance services to ensure compliance with the Acts and Standards.
  • Applying comprehensive communication skills including preparation of reports, correspondence, collection of evidence, preparation of statements of evidence, and briefing legal counsel.
  • Actioning of customer requests in accordance with Council’s policies and procedures.
  • Promoting high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Working hand in hand with other stake holders to ensure compliance with relevant Acts.
  • Working within the team to deliver on identified targets and complete projects as determined by the Coordinator and Team Leader.
  • Worked with cross-functional teams such as Planning and Development, Local Laws and Compliance to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Assistant Environmental Health Officer

Rockhampton Regional Council
Rockhampton, QLD
04.2018 - 11.2018
  • Assessed applications pertaining to food licenses including renewals, restorations, and amendments
  • Assessed applications for structural and operational design against the requirements of the Food Act and relevant Food Safety Standards
  • Investigated food-related complaints and inspected food business' food safety practices
  • Provided advice on licensing requirements and conducted pre-lodgement inspections
  • Provided community education on Food Safety to multicultural communities in preparation to 'Taste of the World' and Food Safety Week 2018
  • Inspected fixed, mobile and temporary food businesses for compliance with conditions to the Food Act and Food Safety Standards
  • Conducted Vector Surveillance
  • Assisted in Environmentally Relevant Activities such as water contamination and noise monitoring
  • Conducted events inspections such as Beef Week Rockhampton 2018, River Festival 2018 and Heritage markets.

Night Filler

Coles Mackay (Caneland)
Mackay, QLD
11.2012 - 04.2018

Trainee Environmental Health Officer

Rockhampton Regional Council
Rockhampton, QLD
04.2017 - 07.2017

Crew Member/Cashier

McDonald's Mackay East
Mackay, QLD
06.2009 - 11.2011

Skills

  • High level of knowledge and understanding of legislation relating to the field of environmental health including the Food Act 2006 and Food Safety Standards, Environmental Protection Act 1994, Local Government Act 2009, Public Health Act 2005, Public Health (Infection Control for Personal Appearance Services) Act 2003, Waste Reduction and Recycling Act 2011 and other Acts relevant to the role
  • High level of knowledge of the principles and concepts of environmental protection
  • High level of understanding of technical situations related to environmental protection and the ability to provide recommendations
  • Excellent time management skills including the ability to plan, prioritise and organise own work, achieve set and agreed performance and service standards and meet deadlines
  • Highly developed skills in engaging with the community to raise awareness of evolving issues of environmental protection
  • Experience in communicating with people from a range of backgrounds and representing council in a professional manner
  • Provide guidance to graduate officers within the team when conducting their duties
  • Well-developed experience in using professional judgment and discretion to determine appropriate compliance action when work practices are available and not defined
  • Experience in critically reviewing, interpreting, and analysing information including legislation, technical reports, standards and policies
  • Well-developed experience in being flexible, prioritising, responding quickly, and make sounding judgments in difficult and time pressured situations
  • Experience in providing quality customer service and understanding customer needs
  • Willingness to learn new processes, practices and procedures which contribute towards Council objectives
  • Proficient in the use of the Microsoft Office suite of products, Pathway and ECM
  • Current, unrestricted Queensland “C” class drivers licence
  • Participate in rostered afterhours work

Certification

  • Environmental Health Australia Member -2019 to date
  • Local Government 'Authorised Person' asbestos training 2021
  • Noise Management Course 2021
  • Littering and Illegal Dumping- Waste Reduction and Recycle Act 2011
  • Environmental Health Disaster Management 2019

Languages

Shona
Professional

References

1. Debra Adams

   Coordinator Health and Regulatory Services- Mackay Regional Council

   0400 139 116

2. Andrew Macdonald 

Coordinator - South Downs Regional Council

0400 896 381

Timeline

Environmental Health Officer

Mackay Regional Council
05.2019 - Current

Assistant Environmental Health Officer

Rockhampton Regional Council
04.2018 - 11.2018

Trainee Environmental Health Officer

Rockhampton Regional Council
04.2017 - 07.2017

Night Filler

Coles Mackay (Caneland)
11.2012 - 04.2018

Crew Member/Cashier

McDonald's Mackay East
06.2009 - 11.2011
  • Environmental Health Australia Member -2019 to date
  • Local Government 'Authorised Person' asbestos training 2021
  • Noise Management Course 2021
  • Littering and Illegal Dumping- Waste Reduction and Recycle Act 2011
  • Environmental Health Disaster Management 2019

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ELIZABETH MEENDE