Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Mills

kallungar,qld

Summary

Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions. Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

39
39
years of professional experience

Work History

Retail Worker

Kmart
Kippa-Ring, Qld
06.2007 - 03.2022
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Helped customers by answering questions and locating merchandise.

Chef Assistant

Convention Centre
Brisbane, Qld
01.1997 - 12.1998
  • Assisted Chef in preparing ingredients for various dishes.
  • Prepared salads, sandwiches, appetizers, and other menu items as instructed by Chef.
  • Checked freshness of food products prior to use.
  • Sliced meats and cheeses for plating or buffet service.
  • Rotated stock on shelves to maintain product freshness.
  • Ensured all safety protocols were followed during meal prep.
  • Transported cooked foods from kitchen area to dining area promptly.
  • Garnished plates with edible decorations before serving meals.
  • Responded quickly to requests from customers or colleagues.
  • Displayed a positive attitude while working under pressure in a busy environment.
  • Prepared and cooked food under head chef's direction, following recipes and cooking instructions.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.

Cook Operator

Rest point Coffee/Bistro Shop
Toowoomba, Qld
02.1983 - 06.1997
  • Read and interpreted recipes to determine appropriate cooking times, temperatures, and ingredient measurements.
  • Measured ingredients according to recipe specifications and mixed them in the correct order.
  • Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
  • Monitored food while it was cooking to ensure that it did not burn or stick to pans.
  • Tasted cooked dishes for flavor and texture before serving them.
  • Cleaned kitchen areas including counters, tables, grills, ovens, stoves, utensils, and equipment.
  • Stored food items properly in designated containers and storage areas to prevent spoilage.
  • Prepared multiple menu items simultaneously by coordinating with other cooks as needed.
  • Ordered food from suppliers based on estimated needs for upcoming days, weeks, months of service.
  • Assisted in training new staff members on proper safety procedures when handling food products.
  • Maintained organized workstations throughout shifts by discarding unused ingredients and cleaning surfaces.
  • Checked quality of ingredients before use and discarded any spoiled or expired items.
  • Followed all health regulations related to food storage and sanitation standards.
  • Rotated stock items regularly to ensure freshness and minimized waste.
  • Modified recipes according to customer requests or dietary restrictions.
  • Assembled dishes on plates according to instructions from chefs or supervisors.
  • Cooked large batches of food quickly without compromising taste or quality.
  • Prepared multiple orders at once for speedy service.
  • Set up work stations prior to opening to minimize prep time.
  • Checked completed orders for correct quantity and quality.

Education

High School Diploma -

Centenary Heights
Toowoomba, QLD
12-1978

Skills

  • Register operation
  • Front-end organization
  • Visual merchandising
  • Customer feedback management
  • Professional appearance
  • Display maintenance

Timeline

Retail Worker

Kmart
06.2007 - 03.2022

Chef Assistant

Convention Centre
01.1997 - 12.1998

Cook Operator

Rest point Coffee/Bistro Shop
02.1983 - 06.1997

High School Diploma -

Centenary Heights

Similar Profiles

CREATE PROFILE
Elizabeth Mills