Elizabeth Mitchell
Boyne Island,QLD
Summary
My name is Elizabeth, but I mostly go by Liz.
I have experience as a Pharmacy Assistant, with a proven track record at Vitality Pharmacy, excelling in medication management and customer service. I effectively resolved inquiries and maintained patient confidentiality, contributing to a seamless pharmacy operation. During the last 12 months as a pharmacy assistant, I have done a variety of different things and adapted new skills in the pharmacy, allowing me to work in multiple areas within the pharmacy as needed.I am passionate about enhancing patient experiences and supporting healthcare initiatives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Vitality Pharmacy
Calliope , QLD
03.2024 - 03.2025
- Assisted pharmacists in filling prescriptions and managing medication inventory.
- Interacted with customers to provide product information and answer inquiries.
- Prepared medication for dispensing under pharmacist supervision.
- Handled cash register operations, including processing transactions and balancing drawers.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Restocked shelves and prepared expired drugs for return.
- Trained new pharmacy staff in procedures and customer service standards.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Adhered to all legal requirements relating to the safe dispensing of medication.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Webster packing.
- Packing away medication for the dispensary.
Rental Sales Agent
Avis Gladstone
- Duties include; general admin such as answering phones and checking emails.
- Vehicle allocation, renting vehicles and trucks, quoting hire, paperwork filing.
Support Worker
Gladstone Community Linking Agency
- Duties include; supporting aged care and disability clients with everyday life tasks, appointments etc.
- Supporting clients, enabling them stay in their own homes living independently as possible, for as long as possible.
Clinical support
Oceana Immunisation
- Duties include; general admin, answering emails etc.
- Looking patients up on PRODA for vaccination information while keeping patient confidentiality, cold chain checks of Covid vaccines every 1 hr to ensure no cold chain breaches.
- Trusted with sensitive information of person’s addresses, phone numbers, etc.
- Ensuring patients understand all information required to know before being vaccinated, IM injections under an IPN’s registration.
- Handling and storage after hours of Covid vaccination vials.
- Stock reporting daily.
Education
Bachelor of Paramedic Science -
CQUniversity
Skills
- Medication management
- Customer service
- Health product knowledge
- Time management
- Team collaboration
- Patient confidentiality
- Training new staff
- Effective communication
- Problem resolution
- Cash handling
- Medication dispensing
- Prescription interpretation
- Answering customer questions
- Safety protocol adherence
- Supporting pharmacy operations
- Drug interaction awareness
- Resolving complaints
- Stocking shelves
- Computer skills
- Supervision and leadership
- Communication
Certification
- Ongoing 2nd year of a bachelor of paramedic science, CQUniversity
- First aid & CPR certificate
- QAS medical
- Open C class manual driver's license
- Construction white card
- Blue card
- Yellow card
References
- Nicholas Taranto - Pharmacist/manager, Vitality Pharmacy Calliope, 0499 264 999
- Karina Hohn - Pharmacist, 0408 084 730
- John Hodson, Officer In Charge - manager, Calliope Ambulance Station QAS, 0439 810 706
- Hosanna Schmidt, registered nurse/ team leader, Oceana Immunisation, 0411 310 746
Acknowledgements
I am fully vaccinated, including Covid-19 and do agree to stay fully vaccinated in whichever job is offered to me. Once again, thank you for viewing my resume and I hope to hear from you soon.
Timeline
Pharmacy Assistant
Vitality Pharmacy
03.2024 - 03.2025
Rental Sales Agent
Avis Gladstone
Support Worker
Gladstone Community Linking Agency
Clinical support
Oceana Immunisation
Bachelor of Paramedic Science -
CQUniversity