Liz MORGAN
Gold Coast
Summary
Knowledgeable about logistics and conference & event regulations and standards. High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Professional with comprehensive background in range management and safety protocols. Skilled in firearms training, range maintenance, and safety procedures.
Welfare Monitoring of members and once off customers, making sure to prevent excessive money spend and time play, using complex computer software, such as TrackVia, SYNKROS and Protect
Overview
5
5
years of professional experience
1
1
Certification
Work History
Range Officer
Gold Coast Indoor Shooting Club
02.2025 - Current
- Give customers a fun and safe activity with guns and shooting in an indoor environment.
- Ensured compliance with safety regulations during all shooting activities.
- Supervised range operations and maintained equipment functionality.
- Conducted training sessions for new members on safe firearm handling practices.
- Developed and implemented standard operating procedures to enhance operational efficiency.
Guest Support Officer
The Star Entertainment Group
04.2024 - 07.2025
- Facilitated resolution of customer inquiries and issues, ensuring effective communication and adherence to service standards.
- Managed documentation processes, consistently maintaining accurate records and supporting data entry tasks.
- Supervised Gambling related risks on a daily basis, including: money spend, time play, aggressive patrons.
- Looked after the welfare of the members of the casino by reminding them of the companies policies.
- Used complex computer software to track and monitor patrons.
Bartender
RACV Royal Pines
04.2022 - 04.2024
- Mixing and serving alcoholic and non-alcoholic beverages according to recipes and customer preferences
- Crafted signature cocktails and beverages, enhancing guest experience through personalized service.
- Maintaining cleanliness and organization of the bar area, including stocking supplies and cleaning glasses
- Monitoring customer alcohol consumption and ensuring responsible service
- Creating a welcoming and friendly atmosphere for customers
- Communicating effectively with other staff members to ensure smooth operations
- Performing opening and closing duties, including setting up and breaking down the bar area
Restaurant Waitress
Kampung Malay
12.2021 - 05.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant and Bar Trainee
Village Roadshow Theme Parks
12.2020 - 11.2021
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Diploma Of Nursing - Medicine
TAFE Queensland
TAFE Southport11-2027
Business Diploma -
Gess Education
10-2024
High School - undefined
Benowa State High School
Benowa, QLD11.2023
Cert 3 Business - undefined
Ignite Education
11.2021
Cert 2 Animal studies - undefined
Tafe
08.2023
Cert 2 Hospitality - undefined
Benowa state high school
04.2022
Skills
- Liquor, wine, food service
- POS systems
- Efficient bar service
- Patron welfare monitoring
- Event set up
- Animal Welfare
- Firearms expertise
- Range safety procedures
Certification
- Barista Course (SITHFAB005, SITXFSA001)
- RSA (SITHFAB002)
- Certified First Aid and CPR holder, (HLTAID011, HLTAID009)
Timeline
Range Officer
Gold Coast Indoor Shooting Club
02.2025 - Current
Guest Support Officer
The Star Entertainment Group
04.2024 - 07.2025
Bartender
RACV Royal Pines
04.2022 - 04.2024
Restaurant Waitress
Kampung Malay
12.2021 - 05.2023
Restaurant and Bar Trainee
Village Roadshow Theme Parks
12.2020 - 11.2021
High School - undefined
Benowa State High School
Cert 3 Business - undefined
Ignite Education
Cert 2 Animal studies - undefined
Tafe
Cert 2 Hospitality - undefined
Benowa state high school
Diploma Of Nursing - Medicine
TAFE Queensland
Business Diploma -
Gess Education
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