Elizabeth Oldham
Morwell,VIC
Summary
Friendly, 21 year old customer focused Sales Associate with over 2 years of experience in retail environments. Delivering memorable guest experience through welcoming interactions and extensive product knowledge. Highly motivated employee with desire to take on new challenges. Adept at working effectively unsupervised or with a team, strong work ethic, adaptability and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Retail Assistant
House / Global Retail Brands
Traralgon / Morwell, Vic
12.2022 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Assisted customers with product selection, answered queries in store and provided advice.
- Answered phones promptly and directed calls appropriately.
- Processed payments using cash register, credit card machine and POS system.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Arranged and ticketed merchandise for display to highlight new products, attract customers, and enhance sales.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Ensured cleanliness of the retail area including dusting and wiping surfaces, sweeping, mopping floors and cleaning windows.
Crew Member
Mcdonalds
Moe, Vic
10.2017 - 11.2018
- Performed cashier duties such as collecting payments and providing correct change.
- Greeted customers, processed orders, prepared and served food quickly in a friendly and efficient manner.
- Accomplished customer satisfaction by working well with other food service team members.
- Assisted customers with menu selections, answered questions about ingredients and provided information on pricing.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained cleanliness of restaurant by sweeping floors, emptying bins, wiping counters and tables, cleaning windows, bathrooms and mopping floors.
- Complied with all local health codes and regulations concerning food preparation and handling.
Education
Lowanna College
NewboroughSkills
- Product Merchandising
- Strong Communication and Interpersonal Skills
- Complex Problem-Solving
- Customer Service
- Cash Register and POS Operation
- Register Opening and Closing
- Team Collaboration
- Inventory and Stocking
- Item Ticketing and Pricing
- Maintaining Safety and Cleanliness Standards
- Computer Proficiency and Microsoft Office
References
- Heather (HOUSE STATE MANAGER) 0409194191
- Kerry (QUANTUM HOUSING SUPPORT) 0447232003
Timeline
Retail Assistant
House / Global Retail Brands
12.2022 - Current
Crew Member
Mcdonalds
10.2017 - 11.2018
Lowanna College
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