Elizabeth Roodt

I am a Regulatory Officer with the Department of Agriculture, Fisheries and Forestry, currently employed in a full-time non-ongoing position. In this role, I am responsible for assessing, monitoring and regulating the movement of goods into Australia to ensure compliance with national biosecurity and agricultural standards. My work requires making sound regulatory decisions that protect Australia's agricultural industries, environment and economy from potential risks.

Through this position I have developed strong expertise in risk assessment, regulatory compliance and decision-making under pressure. I work with a high level of attention to detail when reviewing documentation, conducting inspections and applying relevant legislation. This role has also strengthened my ability to communicate effectively with stakeholders, manage competing priorities and apply critical thinking to resolve complex cases.

Key Skills

• Risk assessment and regulatory decision-making
• Knowledge of biosecurity, quarantine and import regulations
• Policy and legislative compliance
• High attention to detail and accuracy in documentation
• Stakeholder communication and collaboration
• Critical thinking and problem-solving
• Time management and working under pressure
• Report writing and case management
• Airside training
• Tarmac knowledge
• computer literacy
• Administration
• Conflict resolution and negotiation
• Ethical decision-making and integrity in public service

I worked as an Aviation Protection Officer with ISS Security, based at Perth Airport T1 International, in a 24/7 operational environment. The role required vigilance, professionalism and the ability to assess and respond to risks at any time of day or night. I was responsible for ensuring the safety and security of passengers, staff and aviation infrastructure by supporting and enhancing the awareness and screening standards of aviation screener's in line with evolving security requirements.

I gained extensive experience in passenger and baggage screening, operating advanced security equipment and applying risk assessment protocols. The role required me to remain calm under pressure, exercise sound judgment and deliver consistent, high-quality customer service while maintaining strict compliance with aviation safety and security regulations.

Key Skills

• Aviation security and regulatory compliance (ASIC & contractor accredited)
• Passenger and baggage screening (X-ray, walk-through metal detector, body scanner, ETD)
• Physical frisk searching with professionalism and compliance
• Risk awareness, assessment, and mitigation
• High-level situational awareness and vigilance in fast-paced environments
• Customer service and stakeholder engagement
• Clear and professional verbal and written communication
• Managing passenger flow and traffic through checkpoints efficiently
• Ability to remain calm, confident, and decisive under pressure
• Physical capability in handling passenger luggage and equipment
• Team collaboration in 24/7 shift work operations
• Commitment to safety, integrity, and continuous improvement

Vault Security and Site Service Holdings were partner companies, with Vault providing crowd control shifts and Site Service Holdings specialising in static security roles.

I began with Site Service Holdings, where I worked at a shopping centre north of Perth, assisting with pedestrian and vehicle wayfinding, as well as providing wayfinding support during the opening of Costco. I also conducted bag searches at an airport construction site. On Saturday nights, I worked crowd control shifts with Vault Security at Henry Summers.

Additional assignments included static guard duties at Covid-19 quarantine hotels (The Westin, Intercontinental, Holiday Inn, and Hyatt) and asset protection at Cockburn Arc.

Key Skills

• Delivering professional, high-quality customer service in all interactions
• Crowd control and static security management
• Conducting patrols up to 12 hours while maintaining vigilance
• Ensuring a safe environment for all patrons and creating a positive customer experience
• Access control, monitoring patrons for underage entry, prohibited items, and intoxication
• Managing congestion, keeping walkways clear, and monitoring for unsafe behaviours (e.g., standing on objects at height)
• Observing and responding to antisocial behaviour, arguments, or fights
• Ensuring responsible alcohol consumption and monitoring high-risk areas such as bars and toilets
• Regular check-ins with team members to ensure staff safety and obtain information on high-risk patrons
• Providing support to staff and management as required
• Responding discreetly to critical incidents and managing them proactively
• Reporting incidents promptly in shift and incident reports
• Proactively engaging with customers and providing venue/event information
• Assisting in emergency situations and following emergency procedures
• Operating and monitoring CCTV systems

NPB Security is a leading company in Perth, providing guest safety, asset protection, and professional crowd management across more than 105 of the city's top clubs, bars, and large-scale venues, including Fringe World and Optus Stadium.

During my time with NPB Security, I worked across a wide variety of high-profile events and venues, including Fringe World 2020, ICC T20 Women's Cricket, AFLW and AFL at Lathlain Stadium, as well as large-scale functions at Optus Stadium, the Esplanade Hotel, Pan Pacific, Crown, and Novotel. I also undertook Covid-19 security operations and supervised security teams at the Tradewinds Hotel.

Skills include:

• Ensuring the safety of guests, staff and assets at venues and events
• Managing crowd control and monitoring patron behaviour
• Responding to incidents and resolving conflicts calmly and professionally
• Supervising and supporting security staff on duty
• Maintaining compliance with venue procedures and safety protocols
• Providing a visible security presence while delivering a high level of customer service
• Supervisor duties
• Leadership
• Council
• Critical thinking
• Conflict and dispute resolution
• Interpersonal skills
• Customer service
• Protecting people, assets
• Crowd Controlling
• Working with no supervision
• Punctuality
• Greeting guest/patrons
• Bag search
• High standard of dress code and grooming
• Patrols of up to 12 hrs
• Field of play (monitoring the crowd)
• Ensuring the safety and wellbeing of all personnel
• Polite and approachable manner
• Time management
• Good listening skills
• Screening person seeking entry.
• Removing persons for behavioural or intoxicating reasons
• Working in a team
• Securing hotel building and detaining patrons within their rooms

The City of Cockburn relaunched CoSafe to take a proactive approach to community safety, operating 24/7 to engage with residents and ensure a secure environment. As a CoSafe Officer, I underwent extensive training both in the field and in the control room, including CCTV monitoring, public interaction and coordination with the surveillance security company (CMC). I also dispatched officers using the Computer-Aided system ESRI , responding to a wide range of community and safety incidents.

Key Responsibilities & Experience

• Maintained security and safety across assigned areas through regular and ad hoc patrols
• Liaised with and engaged the community to build trust and enhance safety awareness
• Gathered information to identify high-risk areas and implement proactive safety measures
• Responded to noise complaints, reactive jobs, facility alarms, suspicious and anti-social behaviour, abandoned vehicles, vandalism and holiday watch duties
• Assisted police and other authorities when required
• Conducted opening and closing procedures for community facilities
• Monitored high-risk areas and maintained situational awareness to prevent incidents
• Operated work vehicles safely and effectively
• Managed electronic reporting and task allocation systems
• Maintained knowledge of relevant health, safety and security legislation, standards and procedures
• Developed and maintained professional relationships with community members, colleagues and management
• Demonstrated strong written and verbal communication skills, able to interact with all types of audiences
• Maintained high levels of professionalism, attention to detail and initiative in all tasks
• Provided proactive, hands-on support and high-quality customer service
• Applied risk and conflict management skills to prevent and resolve incidents
• Consistently met physical fitness requirements and demonstrated dedication, commitment and motivation in all aspects of the role

The Meat and Wine Co. is an African inspired steak house offering world class modern cuisine, also family friendly. My duty at the M&W are waitressing and food running, my responsibilities were as such:

• Ensuring customer satisfaction
• Running of food and drinks
• Keeping the restaurant and my section presentable
• Keeping RSA, a priority
• Checking on guest's needs
• Constant customer water top ups
• Making sure customer orders are correct and following up on that.
• Cleanliness of my uniform
• Consistently being punctual
• Teamwork
• Open of the restaurant up to standards
• Closing of the restaurant up to standards

Optus stadium offers two different dining experiences for its visitors such as premium dining and cafe style. Both with breathtaking views of the CBD at the western end of the stadium. My duties at Optus Stadium did vary from Food and Beverage attendant and Host. My responsibilities were as such:

• Teamwork
• Ensuring guest satisfaction
• Greeting and seating guests at a satisfactory table
• Constantly being punctual
• Uniform standards
• Time management
• Topping up of guest waters
• Checking cleanliness and neatness of crockery & Utensils as well as wine & water glasses
• Upholding sequence of service
• Keeping RSA, a priority
• Offering of second round of drinks
• Keeping point of sale, a priority
• Preparing bills and processing them correctly

Red Cow Inn Is a bistro and Pub which has a gaming facility as well as gambling facilities, this pub becomes a nightlife environment on the weekends as they provide live entertainment and a Professional DJ. My duty was an all-rounder with shifts ranging of Bartending, waitressing, floor staff by the bar environment and my responsibilities were as such:

• Prepare cocktails and mixers.
• Pouring of wines & champagne correctly
• Check customers' IDs to ensure they meet minimum age requirements.
• Check for signs of intoxicated patrons.
• Provide RSA to the venue.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Arrange table settings and maintain a tidy dining area.
• Restocking fridges
• Closing and opening the store
• Teamwork
• Inform customers about the day's specials.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software.
• Restocking spirit racks at the bar
• Provide information on the Alcoholic drinks when asked.
• Serve food and drink orders.
• Check glass wash area for cleanliness and presentation and report any problems.
• Provide excellent customer service.