Elizabeth Shalders
24 Lava Street Warrnambool,VIC
Summary
Energetic young professional with a year's experience in reception, bringing excellent customer service and communication abilities. Adept at multitasking and eager to apply my skills in a new, dynamic setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist /Administrator
The Midfield Group
11.2022 - Current
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Handled complaints and questions, and re-directed calls to other team members.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Meat Processor
The Midfield Group
01.2020 - 11.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment.
- Ensured consistent product quality by adhering to strict sanitation standards and company guidelines.
- Maximized shelf life and maintained freshness by properly packaging, labeling, and storing processed meats.
- Expedited order completion through effective communication with team members and supervisors.
- Demonstrated adaptability in mastering various roles within the organization – from cutting and packaging to inventory management – contributing to the company''s overall success.
- Packaged and attached labeling to various meat selections.
- Inspected meat to perform quality assurance checks.
Hairstylist
Pure Living/ Lyndoch Living
06.2019 - 12.2019
- Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Recorded notes for future reference about customer preferences and services delivered.
Front of House
Hoa Kai Chinese Restaurant
10.2015 - 12.2019
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Education
Emmanuel College
Warrnambool, VICSkills
- Attention to detail
- Organizational skills
- Time management
- Multitasking abilities
- Data Entry
- Excellent communication
- Problem-solving
- File Management
- Flexible
- Performance Improvement
- Calendar Management
- Documentation and Reporting
Licences
Current Australian Drivers Licence
Certification
Certificate II in Meat Processing, Skills Base Australia
References
John Trigg
OHS Manager (The Midfield Group)
0409 944 709
Stephanie Degreeing
Administration (The Midfield Group)
0468 919 599
Annie Rahiman
Supervisor (The Midfield Group)
0447 622 552
Timeline
Receptionist /Administrator
The Midfield Group
11.2022 - Current
Meat Processor
The Midfield Group
01.2020 - 11.2022
Hairstylist
Pure Living/ Lyndoch Living
06.2019 - 12.2019
Front of House
Hoa Kai Chinese Restaurant
10.2015 - 12.2019
Emmanuel College
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