Summary
Overview
Work History
Education
Skills
Conferences / Training
Volunteer Experience
Referees
Professional Memberships
Timeline
Generic

Elizabeth Singleton

16 Sundial Blvd, TARNEIT,VIC

Summary

With 18 years of experience in the maternal and child health field, dedicated and compassionate Maternal and Child Health nurse committed to providing evidence-based care and support to all families. Consistently delivering high-quality care, offering leadership, education, and support to colleagues and the families served. Strong communication skills for effectively articulating and maintaining a professional demeanor. Firm believer in working in partnership with families to achieve the best outcomes. Deeply passionate about developing and facilitating programs that address the needs of communities in need. Thrives as an active participant in multidisciplinary teams, collaborating to improve child health outcomes and parenting capacity. Invested in forming trusting relationships and advocating for the best interests of children and families.

Overview

24
24
years of professional experience

Work History

MCH - Clinical Nurse Educator (Contract Position)

Melton City Council
01.2023 - 01.2025
  • Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
  • Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
  • Supported departmental goals by aligning educational programs with organizational object.
  • Completed annual professional development performance appraisals identifying gaps in clinical knowledge or skills among clinical staff members.
  • Improved MCH nursing competencies through the creation and delivery of targeted training sessions and workshops.
  • Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
  • Increased staff retention by providing ongoing professional development opportunities and support.
  • Enhanced positive outcomes in family health goals by developing and implementing evidence-based educational programs for clinical staff.
  • Served as a mentor for student MCH nurses and Graduates, fostering a positive learning environment and promoting professional growth.
  • Promoted integration of cultural competence into nursing practices, improving patient satisfaction and care.
  • Conducted regular assessments of MCH nursing practices and documentation skills, ensuring adherence to highest standards of care.
  • Developed educational materials and resources to support MCH staff in their daily practice.
  • Fostered culture of continuous learning and improvement among MCH nursing staff, contributing to enhanced team performance.

Maternal and Child Health Nurse

Wyndham City Council
01.2006 - 12.2022
  • Company Overview: Universal Service
  • Extensive skills and experience as a Maternal and Child Health Nurse with specialisation in Key Age and Stage Consultations (KAS), telephone consultations and group work with families
  • Provided MCH Service delivery as per the Victorian MCH standards and guidelines, acknowledging the MCH Service is universal, equitable and accessible to all families.
  • Work from a solution focused approach, identifying key strengths in families, which enhances their ability to promote the health and development of their children
  • Worked from an empathetic view-point
  • Excellent communication, interpersonal and active listening skills with the ability to provide evidenced based knowledge for concerns that may arise during a family consultation
  • Provided leadership and support, giving constructive feedback during group work, clinical supervision and team meetings.
  • Continue to use creative thinking, to promote the high quality and successful MCH Service delivery for families.
  • Successfully network with support agencies in the community, including Early Childhood Intervention Services, Child Protection, Child First, Social Workers, Family Violence agencies, Centrelink, Paediatricians and GP’s, maintaining a professional dialogue with agencies to enhance positive health outcomes for families and children
  • Collaborated with leadership to devise initiatives for improving staff satisfaction, improving retention of staff.
  • Consistently provided evidenced based research, and promoted the use of IT and community resources, to encourage self-learning for families
  • Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
  • Effectively communicated with culturally diverse populations, tailoring health education materials appropriately for maximum impact.
  • Mentored student MCH Nurses and Graduates, supporting growth and competency in learning, contributing to improved quality of care delivery within the service.
  • Participated in continuous professional development opportunities to understand current evidence.

Acting Team Leader – Universal Maternal and Child Health Service

Wyndham City Council
01.2020 - 12.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Provided strong and honest leadership for the Wyndham MCH Universal management team and nurses.
  • Actioned directives provided by MCH Coordinator responsively and clearly, regularly providing service needs information to the Universal MCH team via different communication platforms.
  • Provided constructive feedback and reviews to the MCH Coordinator and assisted in creating flexible service delivery opportunities, to meet the needs of Wyndham families.
  • Collaborated with other Wyndham City Council organisational departments to provide a safe and efficient MCH service for Wyndham families and MCH nursing staff
  • Focused on attaining excellence in MCH standards for the Wyndham MCH Service, by providing accurate reports and themes to the MCH Coordinator and Wyndham City Council management team.
  • Provided timely and important directives related to work-place safety and correct use of PPE in an MCH work environment.
  • Maintained effective communications with the Universal MCH team via weekly meetings and personal conversations.
  • Consistently recognised achievements by the Universal MCH team and celebrated their performance and achievements in providing a flexible and safe MCH service for Wyndham families.
  • Instilled confidence in the Universal MCH nurses to embrace change, continue to be creative and productive in delivering a high qua
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted yearly performance evaluations with the Universal MCH nurses.
  • Assisted staff to plan and implement personal performance goals, acknowledge strengths and limitations, and complete mandatory training as required by Wyndham City Council
  • Empathised and acknowledged staff’s welfare and concerns, and assisted staff to reflect on their current role as an MCH nurse.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained database systems to track and analyze operational data.
  • Discussed staff welfare with MCH coordinator and implemented strategic plans to enable the MCH nurse to continue to perform effectively for the Wyndham City Council MCH Service.
  • Maintained the integrity of the Wyndham MCH Service, by promoting respect and empathy for staff and clientele.
  • Support and mentoring of Universal MCH nurses and Graduate MCH nurses, delivering constructive feedback in planning successful clinical outcomes for families, by embracing the Family Partnership Model of Care.
  • Constructed written reports for Child Protection agencies and provided insight to Child Protection workers regarding a family’s current protective and risk factors as identified by the Wyndham MCH Service.
  • Effectively work with colleagues in a team, and independently.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Associate Nurse Unit Manager

Werribee Mercy Hospital
01.2001 - 12.2004
  • Company Overview: Midwifery Unit
  • Effectively managed the Midwifery Unit on a shift by shift basis, understanding workload delegation needed to be fair and equitable for all staff.
  • Assisted and promoted staff education and professional development, facilitated programs which continued to promote interpersonal learning, and professional development for staff.
  • Ensured patient care standards met professional, organisational, legal and ethical requirements.
  • Initiated and collaborated in the development of current policy and procedures for the ward.
  • Ensured patient care needs were met, including psychosocial support and multicultural needs.
  • Consistently dealt with concerns and conflict promptly, addressing concerns and provided professional counselling/guidance as needed.
  • Maintained the integrity of the Midwifery Unit, by promoting respect and empathy for staff and clientele always.
  • Served as a positive role model for junior nurses by demonstrating exceptional clinical skills, professionalism, and ethical behaviour at all times.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Facilitated timely patient discharges by collaborating closely with case managers and social workers.
  • Promoted professional development among nursing staff via regular mentoring sessions and educational opportunities.
  • Developed strong relationships with patients'' families through open communication channels, education, and support services.
  • Continuously updated clinical knowledge through ongoing education, attending conferences and seminars, and staying current with industry trends.
  • Ensured compliance with regulatory standards by maintaining accurate documentation and conducting thorough audits.
  • Supervised, directed, and motivated high-quality performance from nursing staff.

Education

Master of Child, Family and Community Nursing -

Latrobe University
01.2005

Graduate Diploma of Midwifery -

Australian Catholic University
12.1994

Bachelor of Nursing -

Deakin University
12.1991

Skills

  • Staff Development
  • Clinical expertise
  • Interprofessional Collaboration
  • Cultural competence
  • Evidence-Based Practice
  • Healthcare technology
  • Family Violence Assessments
  • Leadership and mentoring abilities
  • Time Management
  • Problem-Solving
  • Critical Thinking
  • Excellent Communication
  • Team Collaboration
  • Decision-Making
  • Behavioral Intervention
  • Infant mental health
  • Compassionate and Caring
  • Flexible and adaptable

Conferences / Training

  • Foundation House- Refugee Health Services
  • JUNO- Adaptive Leaders Program - 2023
  • Maram Family Violence Training (DHHS), 08/01/2020
  • Corrine Armour Webinar – “Trust and Fearless Leadership”, 08/01/20
  • Recognising the Value of Recognition, 07/01/20
  • Emotional Intelligence Workshop, 05/01/20
  • MAV Bi- Annual Conference, Melbourne, 2007-2024
  • MERTIL (On Line Trauma Training & Workshop), 2018
  • Family Violence Training- West Justice, Werribee, 2018
  • Bridges out of Poverty Training- WCC, 2015
  • Aboriginal Cultural Training- Wyndham City Council, 2014

Volunteer Experience

Secretary Hoppers Crossing Tennis Club (HCTC), 2013 - Current, Minute recorder during meetings., Organises incoming and outgoing mail., Regular contact person for Tennis Victoria., Regular contact person for the community related to tennis enquiries., Partakes in the promotion of the HCTC in the Community of Wyndham., Liaison person for HCTC and the Wyndham City Council., Provides regular membership reports for the HCTC committee., Provide constructive feedback to coaching staff., Effectively deals with consumer complaints from club members/community., Orders supplies for the tennis club., Encourages a strong sense of ownership for the members of the HCTC., Coordinates tennis competition and tournaments held at HCTC.

Referees

  • Ms. Anne Martin - Maternal and Child Health- Strategy and Compliance Officer MCH (Team Lead) - Melton City Council

     E- AnneMa@melton.vic.gov.au . Mobile- 0459 776 106

  • Ms. June Williams. Previous Coordinator Maternal and Child Health and Immunisation, Melton City Council (2022- 2023)

     E- June M- 0466 316 207

Professional Memberships

  • Australian Health Practitioner Regulation Agency (AHPRA), NMW0001044249, NMW0001044250
  • Australian Nursing Midwifery Federation (ANMF), 315853
  • Victorian Association of Maternal and Child Health Nurses, 2017-2019

Timeline

MCH - Clinical Nurse Educator (Contract Position)

Melton City Council
01.2023 - 01.2025

Acting Team Leader – Universal Maternal and Child Health Service

Wyndham City Council
01.2020 - 12.2020

Maternal and Child Health Nurse

Wyndham City Council
01.2006 - 12.2022

Associate Nurse Unit Manager

Werribee Mercy Hospital
01.2001 - 12.2004

Graduate Diploma of Midwifery -

Australian Catholic University

Bachelor of Nursing -

Deakin University

Master of Child, Family and Community Nursing -

Latrobe University

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Elizabeth Singleton