ELIZABETH SMITH
Lewiston,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Support Worker
AnglicareSA
Adelaide, SA
02.2022 - 05.2024
- Provided emotional and practical support to vulnerable adults.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Assisted clients with personal care, such as showering and dressing.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Provided emotional support and companionship to enhance clients' well-being.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Cleaner
Luvenit clean
Adelaide, SA
06.2021 - 12.2022
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Scrubbed walls to remove scuff marks or stains.
- Polished furniture to remove dust and dirt buildup.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Emptied wastebaskets and replaced liners.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied trash cans and replaced liners as needed.
- Washed windows both inside and outside of the facility.
- Provided assistance with laundry services when needed.
Canteen Manager
Rory’s catering
Adelaide, SA
01.2021 - 09.2021
- Supervised setup, takedown and maintenance of buffet tables during meal service periods.
- Processed payments from customers using various payment methods such as cash or credit cards.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
Cleaner
Home aid services
Adelaide, SA
01.2020 - 08.2021
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Scrubbed walls to remove scuff marks or stains.
- Polished furniture to remove dust and dirt buildup.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Emptied wastebaskets and replaced liners.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied trash cans and replaced liners as needed.
- Washed windows both inside and outside of the facility.
- Provided assistance with laundry services when needed.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Sanitized frequented areas and equipment using approved supplies.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Collected trash from floors within hallways, bathrooms and work areas.
- Used steam equipment to periodically clean upholstery and carpeting.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Education
Individual Support Services Aging 3 - Aged Care
Hitsa
Aselaide 03-2024
First Aid - First Aid
First Aid Pro
Adelaide Assist Clients With Medication - First Aid pro
First Aid Pro
Aselaide Skills
- Emotional Support
- Life Skills Development
- Transcription and dictation
- Spreadsheet development
- Meal Preparation
- Behavioral support
- Cultural Sensitivity
- Recreational Activities
- Personal care assistance
- Mobility Assistance
- First-aid and CPR
- Mobility support
- Daily living assistance
- Cleaning and sanitizing
- Meal Planning and Preparation
- Food Preparation
- Food safety knowledge
- Supply Restocking
- Payment Processing
- Customer Service
- Cash Handling
- Invoicing and Billing
- Multitasking
Timeline
Support Worker
AnglicareSA
02.2022 - 05.2024
Cleaner
Luvenit clean
06.2021 - 12.2022
Canteen Manager
Rory’s catering
01.2021 - 09.2021
Cleaner
Home aid services
01.2020 - 08.2021
Individual Support Services Aging 3 - Aged Care
Hitsa
First Aid - First Aid
First Aid Pro
Assist Clients With Medication - First Aid pro
First Aid Pro