Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Elizabeth St Ledger

Canberra,ACT

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Au Pair

World Au Pair
07.2023 - 12.2023
  • Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
  • Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
  • Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
  • Assisted in improving children''s academic performance by providing tutoring and homework support.

Pharmacy Assistant

Boots Pharmacy
06.2016 - 07.2023
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.

Customer Service Cashier

McDonald's
08.2015 - 05.2016
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.


Waitress // Maid

St Andrews Hotel
01.2015 - 07.2015
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Performed regular inventory checks, ensuring adequate supplies were available for all tasks without overstocking or waste.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Access To Higher Education - Psychology And Biology

Exeter College
Exeter, UK
06.2022

60 Credit Diploma - Public Services

Exeter College
Exeter , UK
07.2019

High School Diploma -

West Exe College
Exeter, UK
06.2017

Skills

  • Cultural Immersion
  • Supply Restocking
  • Order Delivery Practices
  • Cleaning Techniques
  • Information Security
  • Product Knowledge

Accomplishments

  • Gained certificate in Microsoft programs to develop inventory tracking spreadsheets, and other tasks necessary in Excel etc.
  • Certificate III in Community Pharmacy

Timeline

Au Pair

World Au Pair
07.2023 - 12.2023

Pharmacy Assistant

Boots Pharmacy
06.2016 - 07.2023

Customer Service Cashier

McDonald's
08.2015 - 05.2016

Waitress // Maid

St Andrews Hotel
01.2015 - 07.2015

Access To Higher Education - Psychology And Biology

Exeter College

60 Credit Diploma - Public Services

Exeter College

High School Diploma -

West Exe College

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Elizabeth St Ledger