Summary
Overview
Work History
Education
Skills
Key Capabilities
Affiliations
References
Timeline
Generic

Elizabeth Stojanoski

Rockdale,Australia

Summary

Dynamic retail support officer with extensive experience at Australia Post, excelling in retail network management and operational support. Proven leader in training facilitation and team collaboration, delivering exceptional customer service. Adaptable in fast-paced environments, consistently enhancing outlet operational proficiency and driving team success.

Overview

38
38
years of professional experience

Work History

Retail Support officer

Australia Post
01.1994 - Current
  • Retail Help Desk -August 2017- present
  • LPO advanced training facilitator.
  • Retail Help Desk Team leader on multiple occasions
  • Acting Network manager RNP NSW/ACT- Oct '20 - April '21. July 2021 and Sep 2021
  • PSO & Acting SPSO1 - Jan 1994- Aug 2017
  • Retail Network Operations support

office all-rounder

Kettle Chips
01.1993 - 12.1993

Retail customer service

Target Australia
01.1988 - 12.1992

Education

Certificate - Marketing

NSW Tafe
01.1993

High School -

Moorefield Girls Technology High School
01.1992

Skills

  • Retail network management
  • Operational support systems
  • Outlet operational proficiency
  • LPO advanced training facilitator
  • Knowledge of products and services
  • Effective interpersonal communication
  • Exceptional customer service
  • Collaborative team player
  • Adaptability in fast-paced environments
  • Quick learner

Key Capabilities

  • Sound knowledge of Australia Post retail network operations, support systems and processes.
  • Strong retail outlet operational knowledge as well as Retail training facilitator for LPO advanced training.
  • Extensive knowledge of Australia Post's full range of product and services.
  • Excellent interpersonal skills with the ability to communicate effectively with the customer to address all their needs and address any issues.
  • Team player in fast paced environment.

Affiliations

  • cake baking and decorating
  • outdoor activities
  • family gatherings

References

References available upon request.

Timeline

Retail Support officer

Australia Post
01.1994 - Current

office all-rounder

Kettle Chips
01.1993 - 12.1993

Retail customer service

Target Australia
01.1988 - 12.1992

Certificate - Marketing

NSW Tafe

High School -

Moorefield Girls Technology High School
Elizabeth Stojanoski