Elizabeth Stokes
BRISBANE,QLD
Summary
Results-driven professional with expertise in project management and change leadership. Proven ability to drive organisational change and improve processes while enhancing stakeholder engagement and performance management.
Overview
10
10
years of professional experience
Work History
Business Manager
Australian Retirement Trust
BRISBANE, QLD
04.2025 - Current
- Engaged to support the roll out of a newly established organisational structure within the Members Line of Business (Advice, Guidance & Education Delivery).
- Partnered with leadership to embed new ways of working and uplift leadership alignment during a period of significant change.
- Introduced foundational performance frameworks (KPIs & scorecards) in an environment with no established measures, improving accountability and visibility of outcomes.
- Supported leadership transition planning and reinforced a new operating rhythm across cross-functional teams.
- Delivered internal communications for the General Manager and broader business unit; supported change communications and workshops.
- Built a new SharePoint site and records management approach to centralise key business information and artefacts.
- Streamlined operational processes by analyzing workflows and identifying inefficiencies.
- templates/procedures to support senior leaders across the business unit. • Enabled delivery tracking and reporting via CRM and dashboards (Miro/Confluence/Power BI).
Project Coordinator
Workday
BRISBANE, QLD
03.2023 - 04.2025
- Coordinated day-to-day project activities for Workday transformation program across multiple workstreams, ensuring deliverables, milestones, and dependencies were tracked and progressed in line with project schedules.
- Maintained PMO governance artefacts including project plans, RAID logs, action registers, and decision logs, enhancing project oversight and risk management.
- Prepared project reporting and governance documentation such as status reports, dashboards, and Steering Committee packs to support leadership decision-making. • Facilitated project meetings, workshops, and stakeholder engagements, capturing minutes, tracking actions, and ensuring timely follow-up on deliverables.
- Monitored project progress against timelines and milestones, identifying risks and issues early and escalating where required to support successful delivery.
- Liaised between business stakeholders, technical teams, and vendors, coordinating workshops and delivery forums, tracking deliverables, and maintaining documentation using Monday.com, SharePoint, MS Project, Jira, and Confluence.
PMO Coordinator
Australian Retirement Trust
BRISBANE, QLD
11.2021 - 03.2023
- Supported program delivery as PMO Coordinator, reporting to the Program Manager with a dotted line to Change & Communications.
- Enabled consistent PMO standards across planning, documentation and delivery support for project teams.
- Monitored resource management (time sheets, forecasting and inductions) to support delivery capability across streams.
- Managed SharePoint induction pages and acted as SharePoint owner for department pages, updates and information management.
- Supported Agile ceremonies including sprint planning, reviews, retrospectives, stand-ups and showcases; facilitated workshops as required. • Produced regular communications and newsletters via SharePoint; supported business administration including HR compliance, reporting dashboards, governance
Project Coordinator
NCS
Sydney, NSW
04.2019 - 11.2021
- Provide high-level administrative and operational support to the Growth & Sales team including calendar management, travel coordination, expenses, and overall team operations. Coordinated day-to-day project activities for transformation program across multiple workstreams, ensuring deliverables, milestones, and dependencies were tracked and progressed in line with project schedules.
- Maintained PMO governance artefacts including project plans, RAID logs, action registers, and decision logs to enable effective project oversight and risk management.
- Prepared project reporting and governance documentation such as status reports, dashboards, and Steering Committee packs to support leadership decision-making.
- Facilitated project meetings, workshops, and stakeholder engagements, capturing minutes and tracking actions to ensure timely follow-up on deliverables.
- Coordinated team meetings, created agendas, and tracked actions to support stakeholder collaboration and project alignment.
- Support Agile project delivery by organising daily stand-ups, maintaining project trackers and calendars, and assisting with project tasks to ensure deadlines and KPI deliverables are met.
- Manage stakeholder engagement across Australia and Singapore, liaising with executives, vendors, and external partners while supporting workshops, platforms, and cross-regional collaboration.
- Lead logistics and coordination for key initiatives and events including graduate programs and an international Sales Conference in Singapore, managing budgets, travel, accommodation, vendors, and event delivery.
Human Resource Advisor
Optus
Sydney, NSW
03.2016 - 04.2019
- Provided HR advisory support across recruitment, onboarding, performance management, and employee relations.
- Interpreted policy and legislation, partnering with leaders to resolve issues and support a consistent employee experience.
- Contributed to workforce transformation initiatives and operational excellence across diverse business units by implementing strategic HR practices.
- Delivered HR advisory services encompassing employee lifecycle management, industrial relations, and workforce analytics to enhance overall organizational effectiveness.
- Supported leadership teams during organisational change and risk mitigation efforts, fostering a positive culture and strengthening governance and compliance practices.
Education
Certificate - Agile Framework
PRINCE2
01-2019
Skills
- Project management
- Change management
- Performance management
- Stakeholder engagement
- Process improvement
- Risk management
- Agile methodologies
- Agile ways of working
- Human Resources
- HR implementation
- SharePoint development
- SharePoint framework
- Communication facilitation
Timeline
Business Manager
Australian Retirement Trust
04.2025 - Current
Project Coordinator
Workday
03.2023 - 04.2025
PMO Coordinator
Australian Retirement Trust
11.2021 - 03.2023
Project Coordinator
NCS
04.2019 - 11.2021
Human Resource Advisor
Optus
03.2016 - 04.2019
Certificate - Agile Framework
PRINCE2