Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Elizabeth Thomas

Inglewood

Summary

Versatile and dynamic, with a proven track record at Pemberton Hotel, enhancing kitchen efficiency and guest satisfaction. Mastered knife skills and food preparation, alongside fostering a positive team environment. Demonstrated adaptability under pressure, achieving significant improvements in workflow and service quality.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Kitchenhand/Breakfast Cook

Pemberton Hotel
10.2018 - 03.2024
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Maintained food safety and sanitation standards.
  • Reduced wait times for guests by swiftly preparing high-quality breakfast dishes in a timely manner.
  • Improved workflow efficiency through proactive communication with front-of-house staff regarding order statuses and potential delays.
  • Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
  • Stocked and rotated food items according to expiration dates.
  • Cleaned and maintained work areas, equipment and utensils.
  • Streamlined communication between kitchen and service staff, reducing order mistakes and improving dining experience.

Housekeeping Room Attendant

Pemberton Hotel
10.2018 - 03.2024
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.

School Bus Driver

Nicholls Coaches
11.2021 - 12.2022
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behaviour guidelines.
  • Fostered positive and respectful environment on bus, setting clear behaviour expectations for students.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
  • Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
  • Completed logbooks, incident reports and other daily paperwork.

Deli Assistant

IGA Pemberton
01.2020 - 04.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Adhered strictly to food safety guidelines when handling and preparing products, ensuring a safe and healthy environment for customers.
  • Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Owner/Operator

Flatheads Fish and Chips
11.2004 - 12.2014
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
  • Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.

Education

Certificate 3 Individual Support Ageing/Disability

Insight Training
Morley, WA
12-2024

Skills

  • Kitchen cleaning and maintenance
  • Food preparation
  • Knife skills
  • Food plating and garnishment
  • Stock rotation
  • Portion control
  • Safe food handling
  • Plating assistance
  • Efficient multitasking
  • Dependable and reliable
  • Fryer expertise
  • Adaptability under pressure

Interests

  • Gardening
  • I participate in low-impact exercises to strengthen core muscles
  • Dogs, all things dogs
  • Painting and colouring art
  • Swimming for leisure
  • Bike riding for leisure

Certification

  • HR Driver's License PTD Authorisation
  • Manual Handling
  • First Aid Skill Set
  • NDIS Worker Screening
  • Hand Hygiene
  • NDIS Worker Orientation Module
  • Police clearance
  • Working With Children

Timeline

School Bus Driver

Nicholls Coaches
11.2021 - 12.2022

Deli Assistant

IGA Pemberton
01.2020 - 04.2022

Kitchenhand/Breakfast Cook

Pemberton Hotel
10.2018 - 03.2024

Housekeeping Room Attendant

Pemberton Hotel
10.2018 - 03.2024

Owner/Operator

Flatheads Fish and Chips
11.2004 - 12.2014
  • HR Driver's License PTD Authorisation
  • Manual Handling
  • First Aid Skill Set
  • NDIS Worker Screening
  • Hand Hygiene
  • NDIS Worker Orientation Module
  • Police clearance
  • Working With Children

Certificate 3 Individual Support Ageing/Disability

Insight Training
Elizabeth Thomas