Elizabeth Uelese
Quakers Hill,New South Wales
Summary
Dedicated Support Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
7
7
years of professional experience
Work History
Residential Support Worker
Stride Mental Health
06.2016 - Current
- Provide quality support and services to people with mental illness, who live in supported transitional accommodation.
- Provide support that is person centred care.
- Assist people with a mental illness to maintain key organizational and other relationships, which facilitate independent living.
- Increase access and equity for clients within a "collaborative recovery model of psychosocial rehabilitation".
- Assist people with mental illness to improve daily living skills.
- Encourage clients to practice personal hygiene and educate on healthy living habits
- Encourage clients to assist in daily household tasks.
- Mentor clients in building productive relationships and using effective conflict resolution strategies.
Outreach Support Worker
Stride Mental Health
01.2019 - 09.2019
- Support clients through strength-based and recovery support to clients to manage risk, goal plan and implement support services to adults with mental illness
- Build key working relationships with both internal and external stakeholders such as Social Workers, Psychologist, GP's and other Allied Health professionals
- Experience working with CALD communities
- Ability to manage risk and respond appropriately
- Work collaboratively in a team
NDIS Support Coordinator
Stride Mental Health
08.2017 - 03.2018
- Work closely with NDIS participants and their families to implement their NDIS plan by identifying options for services/providers and coordinating and facilitating services and supports to meet needs identified in the plan.
- Build relationships with participants and their families while maintaining appropriate and professional boundaries.
- Strengthen and enhance the participants' abilities to self-direct their own supports and participate in the community.
- Monitor plan outcomes and expenditure to ensure the plan remains within budget.
- Ensure mainstream and community services meet their obligations to the participant (housing, education, justice, health).
- Clear and accurate record keeping of information, time, and billing.
- Build relationships with stakeholders and agencies to promote and improve the service and responses to meet client needs.
- Crisis resolution and assisting participants to develop resilience.
- Management of multiple/complex supports from a range of providers.
Education
Diploma - Community Welfare
TAFE
Nirimba Campus, Quakers Hill2007
Certificate IV - Community Welfare
Western Sydney Institute
Nirimba Campus, Quakers Hill, NSW2006
Skills
- Mental Health First Aid
- Suicide Intervention
- CPR, First Aid, AED
- Staff Training and Onboarding
- Cultural Competency
- Teamwork and Collaboration
- Compassion and Empathy
- MS Office
- Attention to Detail
- Creative Thinking
- Companionship and Emotional Support
- Client Interactions
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Timeline
Outreach Support Worker
Stride Mental Health
01.2019 - 09.2019
NDIS Support Coordinator
Stride Mental Health
08.2017 - 03.2018
Residential Support Worker
Stride Mental Health
06.2016 - Current
Diploma - Community Welfare
TAFE
Certificate IV - Community Welfare
Western Sydney Institute
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