Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Elizabeth Valesimede

Sydney,New South Wales

Summary

Dependable employee with an attention to detail and proactive mindset seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Adept at working efficiently and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Wenty Leagues
Sydney, NSW
01.2024 - Current
  • Directed and supervised team of 10+ employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance and disciplinary actions.
  • Verified customer identification to ensure compliance with gambling laws.
  • Enforced company policies relating to responsible gambling practices among customers.
  • Monitored customers' play to ensure compliance with applicable laws and regulations.
  • Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.

Host

Wenty Leagues
Sydney, NSW
09.2023 - Current
  • Greeted guests upon arrival and provided excellent customer service by anticipating customer needs.
  • Served as point-of-contact for resolving guest complaints, special requests or promotions.
  • Supported cleaning staff, service runners and bar staff to keep gaming area efficient and presentable for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Gaming Attendant

Wenty Leagues
Sydney, NSW
01.2022 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prepared alcoholic / non-alcoholic beverages according to establishment standards and adhered to state regulations regarding serving alcohol responsibly.
  • Processed payments accurately and efficiently with POS system.
  • Organized storeroom and bar inventory of supplies and restocked when needed.
  • Assisted with the opening and closing of gaming areas as needed.
  • Maintained cleanliness of gaming areas, including wiping down machines and collecting garbage.
  • Performed cash handling duties, such as cashing out winning tickets or exchanging coins for bills.
  • Provided assistance with technical issues related to the gaming machines when necessary.

Crew Member

Hungry Jacks
Sydney, NSW
12.2019 - 01.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Upheld high standards of productivity and quality in operations.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Charity Worker

Hands And Feet
Sydney, NSW
01.2018 - 12.2019
  • Developed and implemented fundraising approaches to raise money for cause.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Provided administrative support to the charity team, such as data entry, filing and document management.
  • Organized fundraising events and activities to increase donations for the charity's cause.

Education

Year 11 -

Australian Christian College
Sydney
12-2018

Skills

  • Process Improvement
  • Staff Management
  • Business Development
  • Data Analytics
  • Staff Discipline
  • Employee Motivation
  • Team Collaboration
  • Customer Service
  • Strong Work Ethic
  • Flexible Schedule
  • Time Management
  • Adaptability
  • Problem-solving abilities
  • Cash Handling
  • Safety Procedures
  • Employee Training
  • Active Listening
  • Multitasking
  • Attention to Detail
  • Organizational Skills
  • Reliability
  • Professionalism

Certification

  • Responsible Service of Alcohol Certificate
  • Resposible Conduct of Gambling Certificate

Affiliations

  • I enjoy going to the gym and trying out different sports. In 2023 I received an award for Best Female Lifter at an Adonis Powerlifting Competition. I currently enjoy playing tennis, hiking and am looking forward to trying out new activities in the future.
  • I also enjoy artistic ventures such as films, art and books as it allows me to grow my concentration and creative thinking skills.

Timeline

Supervisor

Wenty Leagues
01.2024 - Current

Host

Wenty Leagues
09.2023 - Current

Gaming Attendant

Wenty Leagues
01.2022 - Current

Crew Member

Hungry Jacks
12.2019 - 01.2022

Charity Worker

Hands And Feet
01.2018 - 12.2019

Year 11 -

Australian Christian College

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Elizabeth Valesimede