Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shift Supervisor
SGS
Kalgoorlie, WA
05.2014 - Current
Resolved customer complaints promptly to maintain a high level of satisfaction.
Monitored staff performance to ensure quality standards were met.
Enforced company policies, answered coworkers' questions and trained new personnel.
Ensured compliance with health and safety regulations to provide a safe workplace.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Delegated tasks to employees and monitored activities and task completion.
Conducted regular team meetings to communicate targets, updates, and gather feedback.
Communicated clearly with employees regarding job duties, expectations, and policies.
Monitored and maintained equipment to ensure operational efficiency.
Laboratory Technician
ALS
Kalgoorlie, WA
06.2007 - 03.2014
Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Collected samples from various sources for analysis in accordance with established guidelines.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
Collected and organized data to perform data analysis and prepare technical reports.
Interpreted test results and determined need for retesting.
Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.