Elizabeth Wood
Surrey Hills,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waitress
Gracie Greco
07.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Chicken Or The Egg
04.2023 - Current
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Staff Trainer
Red Rooster
11.2021 - 03.2023
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Analyzed team performance and identified opportunities for additional training.
- Established and maintained quality control standards.
Basketball Coach
Canterbury Cougars
02.2019 - 09.2019
- Acted as positive role model for team participants and in community.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Education
High School Diploma -
Canterbury Girls Secondary College
Canterbury, VIC10.2023
Skills
- Customer Service
- Dining Area Maintenance
- Team Collaboration
- Complaint Resolution
- Item Promotion
- Hospitality Service Expertise
- Upselling
- Order Management
Timeline
Waitress
Gracie Greco
07.2023 - Current
Waitress
Chicken Or The Egg
04.2023 - Current
Staff Trainer
Red Rooster
11.2021 - 03.2023
Basketball Coach
Canterbury Cougars
02.2019 - 09.2019
High School Diploma -
Canterbury Girls Secondary College
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