Elizabeth Yuen
Canberra,ACT
Summary
Results-driven Executive with [Number] years of progressive experience in [Industry]. Exceptional leader, change manager and complex problem solver. Proven skills in operations oversight, policy development and process improvements. Efficient Executive Officer, with an extensive understanding of [Branch] logistics and close supervision of day-to-day activities. Adept at supporting strategizing while managing details and handling personnel issues. Successful at mediation and [Software] use. Versatile Executive offering [Number]-year track record of overseeing and managing [Type] operations to meet business objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Executive Officer
ACT School Sport Council
06.2015 - Current
- Oversaw risk management strategies, mitigating potential threats to the organization''s stability and reputation.
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Led organizational restructuring efforts, optimizing resource allocation and improving overall productivity.
- Handled administrative management, personnel issues and supply requirements for unit.
- Fostered a culture of innovation, leading to the development of new products and services.
- Enhanced company performance by developing and implementing strategic plans and initiatives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Established foundational processes for business operations.
- Developed and implemented strategic updates to [Type] operations to solve issues affecting efficiency, profitability, and production.
- Negotiated favorable contracts with key partners, resulting in significant long-term benefits for the organization.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Strengthened brand identity with coordinated marketing campaigns that resonated with target audiences.
- Implemented robust financial management systems to ensure accurate reporting and informed decisionmaking.
- Achieved significant cost reductions through careful analysis of expenditures and identification of areas for improvement.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Located bottlenecks to streamline existing processes.
- Interviewed, recruited and trained new onboarding candidates.
- Prepared and drafted new policies to benefit company in meeting objectives.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Participation and Inclusion Officer
ACT Government - Sport And Recreation Services
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Partnered with project team members to identify and quickly address problems.
- Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
- Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Spearheaded cost-saving initiatives by identifying inefficiencies in processes and recommending optimal solutions for improvement.
- Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
- Mentored junior team members to enhance their skills development and overall performance within the organization.
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Developed comprehensive project plans outlining scope, timeline, budget constraints, and risk mitigation strategies.
- Reduced project delivery timelines through meticulous planning, scheduling, and resource management.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
Secondary Physical Education/Science Teacher
ACT Government - Education Directorate
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Planned, prepared, and taught lesson plans, giving students individual support.
- Delivered interactive lessons to help students comprehend complex concepts.
- Participated in professional development workshops to stay updated on current research findings and best practices in science education.
- Established and maintained professional relationships with students, staff, parents and community members.
- Assisted in development of extracurricular activities and special events.
- Utilized diverse instructional approaches to accommodate different learning styles.
University Tutor
University Of Canberra
- Served as a liaison between faculty members and students; facilitating communication and fostering strong relationships.
- Supported university staff in refining curriculum design, leading to increased student engagement and improved course evaluations.
- Maintained accurate records of student progressions throughout the semester ensuring transparency with both tutees and university staff members alike.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Mentored and coached students with focus on developing independence and self-confidence.
Education
Bachelor of Education -
University of Canberra
Canberra, ACTSkills
- Organizational Leadership
- Operating Budgets
- Operational leadership
- Staff Management
- Policy development and optimization
- Conflict Management
- Relationship Management
- Company Leadership
- Risk Management
- Performance reporting
- Process Improvements
- Operational Oversight
- Negotiation
- Delivery Scheduling
- Financial Management
- Mediation
- Business Administration
- Administrative Oversight
- Financial Oversight
- Policy Development
- Contract Management
- Shareholder accountability
- Human Resources Management
- Team Leadership
- Problem Resolution
- Customer Relations
- Motivation
- Interpersonal Skills
- Operations Management
- Community Engagement
- Strategic Planning
- Staff Motivation
- Executive Support
- Project Planning
- Operations Oversight
- Staffing
- Performance Evaluations
- Partnership Development
- Budget Analysis
- Strategy Development
- Budget Development
Additional Information
Board Member Abilities Unlimited Australia - recruited to assist with Governance, Workplace Culture and Program Performance
Member of University of Canberra Hockey Club
Timeline
Executive Officer
ACT School Sport Council
06.2015 - Current
Participation and Inclusion Officer
ACT Government - Sport And Recreation Services
Secondary Physical Education/Science Teacher
ACT Government - Education Directorate
University Tutor
University Of Canberra
Bachelor of Education -
University of Canberra
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