Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer Experience
Timeline
Generic

Elizabeth Alexandra Tran

Lansvale,Australia

Summary

Registered pharmacist with extensive knowledge of drug interactions and a strong foundation in promoting safe and effective medication use. Demonstrated ability to support pharmacists in daily tasks and ensure precise prescription fulfillment. Skilled in advanced communication within a multi-disciplinary setting, adept at expediting urgent requests while maintaining a steadfast focus on safety, accuracy, and confidentiality. Dedicated and efficient in managing company reputation with customers. Fluent in English, Teo Chew, and proficient in Mandarin, enabling effective adaptation to customers and staff members.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intern Pharmacist

Chemist Warehouse
04.2023 - Current
  • Dispensed medications in an accurate and timely manner to prioritise and manage workload demands.
  • Enhanced patient care by educating patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
  • Increased efficiency in the pharmacy by implementing best practices for ensuring drug accountability and storage.
  • Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
  • Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems and formulating interventions to enhance patient care.

Student Pharmacist

Concord Hospital Medical Centre Pharmacy
12.2021 - 01.2022
  • Collaborated with healthcare professionals to support timely and proper processing of medication by prioritising patient centred care
  • Communicated closely with patients, ensuring medical information was kept private
  • Worked on an as-needed basis, covering for absent pharmacists and assisting on heavy traffic work days
  • Worked well independently, and also with others

Student Pharmacist

Chemist Warehouse
01.2020 - 01.2021
  • Recommended OTC devices or medication options to help mitigate individual symptoms
  • Counselled patients on OTC products
  • Provided friendly customer service at drop-off and pick-up counters
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions

Receptionist

PEAK Tuition
03.2019 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Supported various administrative duties by collecting and distributing messages to team members to support open communication and high customer service
  • Assisted in administrative duties for office team to maximise efficiency and team productivity
  • Answered questions and addressed, resolved or escalate issues to management personnel to satisfy customers
  • Leveraged Excel skills to automate manual tasks, increasing productivity within the team significantly.

Academic Tutor

PEAK Tuition
03.2019 - 06.2021
  • Worked with students in classrooms or home environments to provide educational support
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
  • Provided early intervention assistance to struggling students
  • Responded to after-hours email and telephone requests to provide students assistance with specific questions
  • Developed student confidence through tailored and attentive instruction in Maths, English and Economics, applying positive reinforcement strategies

Education

Bachelor of Pharmacy and Management -

University of Sydney
Sydney, NSW

High School Diploma -

MLC School
Burwood, Sydney
12.2018

Skills

  • Patient-focused quality service
  • Medication therapy management
  • Clinical decision making
  • Self-motivated
  • Positive and encouraging attitude
  • Multi-disciplinary collaboration and communication
  • High efficiency
  • Customer and client relations
  • Telephone and basic computer skills
  • Punctual
  • Pharmaceutical compounding

Languages

English
Teo Chew
Mandarin

Certification

  • Immunisation Certification - University of Sydney
  • Pharmaceutical Society of Australia ITP
  • HLTAID009 - Cardiopulmonary resuscitation
  • HLTAID010 - Emergency life support
  • HLTAID011 - First aid

Volunteer Experience

  • RSPCA, Broken Hill, Broken Hill, NSW
  • Toy Library, Broken Hill, Broken Hill, NSW
  • Voluntary work in Takeo, Cambodia

Timeline

Intern Pharmacist

Chemist Warehouse
04.2023 - Current

Student Pharmacist

Concord Hospital Medical Centre Pharmacy
12.2021 - 01.2022

Student Pharmacist

Chemist Warehouse
01.2020 - 01.2021

Receptionist

PEAK Tuition
03.2019 - 03.2020

Academic Tutor

PEAK Tuition
03.2019 - 06.2021

Bachelor of Pharmacy and Management -

University of Sydney

High School Diploma -

MLC School

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Elizabeth Alexandra Tran