Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth (Liz) Chapman

Picton,NSW

Summary

Experienced and highly organised administrator with a proven record of successfully managing operations, implementing strategic initiatives and driving business growth. Skilled in communication, problem solving and multitasking. Proven to be proficient in data entry and willing to enhance exposure in the admin field. 3 years' experience working in retail gaining valuable customer service skills. Eager to continue to learn and enhance my business skills and knowledge.

Overview

5
5
years of professional experience

Work History

Business Trainee

My Gateway
Campbelltown
06.2023 - 06.2024
  • Completed as a traineeship over the course of 12 months working in both recruitment and admin departments.
  • Managed scheduling and coordination of meetings, event and business appointments.
  • Handled administrative tasks including data entry, filing and document management.
  • Assisted with finance operations including invoicing and claims.
  • Assisted CEO, Executive and recruitment team with daily and urgent tasks efficiently.
  • Managed company main inbox coherently.
  • Answered incoming calls and directed them to the appropriate department or individual.

Electrical Apprentice

BlueScope
Port Kembla
01.2023 - 06.2023
  • Installed electrical components under supervision, gaining hands-on experience.
  • Assisted with troubleshooting electrical issues, developing problem-solving and analytical skills.
  • Followed safety protocols on job sites, prioritizing WHS and risk management.

Waitress

The Ark
Picton
12.2021 - 01.2023
  • Demonstrated exceptional customer service skills by ensuring guest satisfaction and resolving issues promptly.
  • Managed multiple tables efficiently, taking orders and serving food and drinks in a timely manner.
  • Maintained a clean work environment and adhered to food safety guidelines.

Retail Sales Assistant

Target
Narellan
03.2019 - 12.2021
  • Assisted customers with product selection and provided customer services.
  • Maintained store organisation and cleanliness to create an inviting shopping environment.
  • Handled cash register transactions accurately and efficiently.

Education

Certificate III in Business (Administration) -

Australian College of Commerce & Management
06.2024

Year 11 -

Wollondilly Anglican College
01.2022

Skills

  • Data Entry
  • Customer Service
  • Critical Thinking
  • Microsoft Office
  • Communication
  • WHS Understanding
  • Problem Solving
  • Time Management

Timeline

Business Trainee

My Gateway
06.2023 - 06.2024

Electrical Apprentice

BlueScope
01.2023 - 06.2023

Waitress

The Ark
12.2021 - 01.2023

Retail Sales Assistant

Target
03.2019 - 12.2021

Certificate III in Business (Administration) -

Australian College of Commerce & Management

Year 11 -

Wollondilly Anglican College
Elizabeth (Liz) Chapman